There's a few terms and conditions we would like you to read through and if you decide to book you are agreeing to these terms and conditions
They are as follows.
check in is from 3pm and checkout is strictly 10am.
key ... Show more
There's a few terms and conditions we would like you to read through and if you decide to book you are agreeing to these terms and conditions
They are as follows.
check in is from 3pm and checkout is strictly 10am.
key collection is from main reception or if arriving out of office hours please call security they will help, when checking out please hand keys back into reception. £100 Deposit/Damage Bond payable on booking this secures the dates and will be returned upon satisfactory inspection of the caravan, if you cancel your holiday this will revoke your deposit this will not be returned. Keys will be collected from reception and photo ID must be given when collecting
passes are not included but these can be bought when collecting keys please telephone the park before you arrive or speak to check-in staff at reception to confirm the price.
we understand sometimes accidents happen and things do get broke, small things like a broken cup or plate will not mean you loose your bond.
security have the right to ask you to leave the park if any rule including ours or the parks is broken.
All bookings must be paid for in full 6 weeks before holiday start date anyone booking late will be asked to pay in full at time of booking.
No stags, Hens or same sex groups.
Max of 4 people more than this will be asked to leave.
No Smoking
No BBQ's on the Veranda, this is extremely dangerous.
No pets, even though we are pet lovers ourselves we have to respect our other guests who are not or who have allergies.
Please respect our neighbours and keep noise levels low, we want you to have an amazing time and make great memories, but please respect the fact that our neighbours are owners themselves and are also here to enjoy and relax :)
Please refrain from walking on the carpeted areas wearing footwear, Please remove your shoes on the mat when entering the lodge this will keep our lodge nice and clean, and will also keep our other guests experience to a maximum.
and FINALLY Haven themselves have there own Park rules and conditions anyone found to be breaking them will be asked to leave the park, These terms and conditions can be found on there website at
https://www.haven.com/support/terms-and-conditions
If the electric trips the main fuse box is in the wardrobe in the master bedroom, if it happens to be the fuse box outside the lodge please inform park reception or call security if out of hours, telephone numbers can be found in the information file.
Now enjoy your stay and thank you for staying with us, there is an information file on the coffee table with instructions on how to operate various things throughout the lodge including important telephone numbers, please have a read through ...Show less