We are happy to accept payment via bank transfer / cheque, but this must be paid 28 days before the start of your booking, however If there is less than 7 days before the start of your holiday full payment is required upon ... Show more
We are happy to accept payment via bank transfer / cheque, but this must be paid 28 days before the start of your booking, however If there is less than 7 days before the start of your holiday full payment is required upon acceptance of the booking.
We are happy to accept instalment payments, with no interest or extra to pay, however your holiday must be paid in full 28 days before arrival.
Once we accept your booking, an Initial deposit of £50 is payable to secure your dates, this is non-refundable after transfer, should you cancel your holiday this will not be returned no matter how long in advance the holiday is cancelled.
Our current security bond is £75, and is held in a separate account, this is returned to you upon satisfactory inspection of the holiday home by bank transfer within 72 hours of the end of your holiday.
The security bond is required on acceptance of the booking, no matter how long in advance you make this booking.
We reserve the right, in extreme cases to cancel your booking, giving you as much notice as possible, if we do this, we will refund 100% of your booking commitment and your security deposit. We would not be able to offer alternative accommodation / compensation if this was the case.
Refund policy: If you cancel your booking, we will always try to be as reasonable as we can, however we have costs to cover so our refund policy is set out below
28 days before the start of your holiday 50% of your booking commitment is returned.
14 Days before the start of your holiday 25% of your booking commitment is returned.
7 Days or less before the start of your holiday 0% of your booking commitment is returned.
Our holiday home is located on a Park Dean site, which is operated privately by Park Dean Resorts Limited, we are not responsible for any facilities or activities that the park may make available. You agree upon booking to follow all the park dean resorts limited rules, both for your safety and the safety of other guests, copies of these rules can be obtained directly from Cayton Bay site office, located on park.
If you are unsure about any of the booking terms, please contact us directly and we will be happy to help further ...Show less