Butlins

YCT Holidays at Butlins
Important Holiday Terms and Conditions
Please read these terms and conditions carefully as these form part of your holiday contact between you and Yorkshire Children’s Trust. These terms and conditions were last revised on 25th July 2020.

1. Meanings
"Owner" is Yorkshire Children’s Trust, registered charity 1146884, based at YCT House, 70 Commercial Street, Halifax, HX1 2JE.
"Holiday Park" is the Butlins resort at Roman Bank, Skegness, PE25 1NJ operated by Bourne Leisure Ltd.
"Hirer" is the person(s) named on the booking who has paid to use the caravan owned by Yorkshire Children’s Trust.
"Holiday Period" is the dates the caravan is let to the Hirer; this will include a start and end date as defined in the booking.
"Holiday Deposit" is a defined sum of money as decided by the Owner to reserve the break for the Hirer until full payment has been made.
"Final Payment Date" is a period four weeks before the commencement of the Holiday Period, or the date of the booking if less than four weeks from the commencement date.
"Confirmed Holiday Booking" is for the Holiday Period as defined in the booking once payment has been received in full.
"Charity Holiday" is a break provided to a Hirer at no cost when they are a beneficiary of Yorkshire Children’s Trust.
"Security Deposit" is a sum paid upfront against loss or damages to the Owners caravan.
"Coronavirus" specifically refers to the virus caused by Covid-19.

2. Preamble
The caravan known as the YCT Charity Caravan and located at Sandhills 246 at the Butlins Holiday Park in Skegness. The Owner agrees to let the caravan out to the Hirer for the defined Holiday Period subject to a Confirmed Holiday Booking and the terms and condition herein being adhered. Further helpful information is provided in the welcome booklet available in the Caravan.
The Butlins name and logo are copyright of Bourne Leisure Ltd.

3. Payment
The caravan will be made available to the Hirer for the defined Holiday Period at a cost as determined by the Owner.
A £100 Holiday Deposit is required to reserve a defined Holiday Period and full payment must be received by the Final Payment Date to receive a Confirmed Holiday Booking. If the commencement of the holiday is less than four weeks, full payment will be required to secure the Holiday Period. Holiday Deposits are non-refundable.
Full and final payment must be made for the holiday by the Final Payment Date, which is no more than four weeks before the commencement of the Holiday Period. It is not the responsibility of the Owner to remind the Hirer to make payment by the Final Payment Date. The owner reserves the right to cancel the holiday booking when full payment is not received by the Final Payment Date and the Hirer will forfeit any Holiday Deposit paid.
Those receiving a Charity Holiday will not be required to make any payment for a Confirmed Holiday booking except for the Security Deposit as defined in this document.

4. Owner Cancellation
The Owner reserves the right to cancel or amend the Confirmed Holiday Booking due to reasons beyond their control. In these cases, the Hirer will be offered either an alternative Holiday Period or a full refund.

5. Hirer Cancellation
If a holiday is cancelled greater than six (6) weeks before the Holiday Period, the Hirer will be entitled to a full refund minus the £100 Holiday Deposit, which is non-refundable.
If a holiday is cancelled between 6 (six) weeks and four (4) weeks before the Holiday Period, the Hirer will be entitled to a 50% refund of the holiday payment, minus the £100 Holiday Deposit, which is non-refundable.
Any holiday cancelled four (4) weeks or less before the holiday period will mean the Hirer will not be entitled to any refund due to the unlikelihood of the holiday being resold at short notice.
However, If a holiday is cancelled due to the Coronavirus, such as;
a) Local Lockdown;
b) National Lockdown;
c) Holiday Park Lockdown;
d) The Hirer or their immediate family showing symptoms or having a confirmed diagnosis of Coronavirus;
e) The Hirer or their immediate family have been notified to stay at home because of the Track-and-Trace System;
then the Hirer must not attend the Confirmed Holiday booking and should contact the Owner who will arrange for a refund minus the holiday deposit or a replacement Holiday Period, at a time that is at the discretion of the Owner.

6. Security Deposit
The Owner reserves the right to request a Security Deposit to be held for the Holiday Period. This deposit of up to £100 will be held by the Hirer until the end of Hirers holiday.
An inventory and of items is checked after each Hire period. Any damaged or broken items to either the caravan or its contents will be charged directly to the Security Deposit. Any damage or breakages in excess of the Security Deposit will be invoiced directly to the Hirer. We take malicious damage seriously and will prosecute to the fullest extent of the law.
A website link will be provided to the Hirer within 7 days from the end of the Holiday Period to claim back or donate their Security Deposit.

7. Provisions
The maximum insured occupancy of the caravan is six (6) people including children. Over occupancy will result in the immediate termination of the Holiday with no refund.
The Owner will use a professional cleaning company to clean the caravan between guests.
Bedding is provided for guests using the beds in the bedroom or the pull-out bed in the lounge. For the safety of young children, we do not provide bedding for the travel cot.
Although caravan entertainment facilities such as Digital TV, Steaming TV Services (Netflix, NowTV), Wi-Fi, games console, etc. are provided for your convenience, these are as a good will gesture and the Owner will not be responsible for breakdown or non-availability.
Towels and tea towels are not provided and should be brought by the Hirer for the duration of their stay.
Entertainment passes to the main Butlins site are provided and should be returned back to the Welcome Pack by the Hirer at the end of their stay.
The Owner is not able to confirm the availability and access of Butlins entertainment. The Entertainment and access to the main resort is only available at certain times of the year and may be closed or restricted due to Coronavirus, Adult Only Events, and other Private Events or for other reasons beyond the control of the Owner. The Hirer should contact the Butlins resort directly to confirm any facilities they would like to use whilst on a YCT holiday.

8. Safety and Security
The Owner has requested that there are no pets allowed in the caravan at any time as the charity also use the caravan to offer free respite breaks to families who may have immune compromised children. Any Hirer allowing pets into the caravan will be subject to a £250 deep clean charge.
Smoking and Vaping is not allowed inside or around the outside of the caravan. Charging of Vapes is also banned due to the risk of fire. Any Hirer smoking or vaping in the caravan will be subject to a £250 deep clean charge.
Barbecues are not allowed to be used in or around the caravan due to the risk of fire.
Babies and children should not be left unattended in the caravan at any time by the Hirer or any of their party.
A smoke detector, CO2 Alarm and Fire Extinguisher are provided in the caravan for safety of the Hirer. The Owner will ensure these are checked and serviced at regular intervals.
The Owner will ensure that Electrical Safety Tests and Gas Safety Tests are completed at intervals as defined by law.
The Hirer agrees that that the entire holiday party will treat the Owners caravan, the Holiday Park Staff and other park guests with respect and follow any requests given to them by the Park Staff to ensure the safety of all the resort guests. If the Hirer or any of their guests are asked to vacate the caravan or the Holiday Park due to their behaviour, the Hirer will forfeit any right to a refund.

9. Further Information
The Owner suggests that the Hirer take out travel insurance to cover unexpected insured losses.
A holiday Welcome Pack is provided in by the Owner. This has important safety information as well as details of local events and venues. This should be retained in the caravan for the next guests.
The central heating and hot water is provided by mains fed gas, the Hirer will not need to worry about the replacement of gas bottles. The cost of the Confirmed Holiday Booking includes all charges for gas, electricity, and cleaning.
Any repairs or damages should be reported to reception who will contact the Owner to arrange any repairs as necessary.

10. Loss, Damages and Personal Injury
The Owner and Holiday Park do not accept any liability for loss or damage to personal possessions, vehicles or personal injury unless caused by criminal negligence of the Owner or Holiday Park.

11. Contract Rights and Law
The Owner and Holiday Park reserve the right to refuse any booking at their discretion. The Hirer must be over the age of twenty-one (21) to enter into this contract.
The Hirer must follow any rules, regulations or guidelines as defined by the Holiday Park and available direct from them.
The terms and conditions are covered under English Law and any part in the masculine is also meant in the feminine and vice versa. If any part of the contract is voided by Law, the remaining parts of the terms and conditions remain in effect. These terms and conditions do not affect your statutory rights.

These terms and conditions may be amended at any time, the latest version is available directly from the charity.







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