1. ALL enquiries or bookings are provisional until we (the caravan owners) receive a £50 booking deposit.
2. Payments for your booking can be made via bank transfer (details will be detailed on the invoice). Cheques may be ... Show more
1. ALL enquiries or bookings are provisional until we (the caravan owners) receive a £50 booking deposit.
2. Payments for your booking can be made via bank transfer (details will be detailed on the invoice). Cheques may be accepted, at our discretion. In either case, a booking is not complete unless the funds have cleared in good time prior to commencement of hire.
3. Upon receiving the £50 booking deposit, you (the hirer) will be sent a receipt and confirmation for the dates that you have booked.
4. Once the £50 booking deposit has been received and acknowledged, you agree to the full terms and conditions set out in this document, as applicable at the time of your booking and holiday.
5.In the event of cancellation, booking deposits will be refunded in line with the cancellation terms – see section “CANCELLATIONS AND REFUND TERMS”
6. If the booking deposit is not received within 5 working days following enquiry, it is assumed that the provisional booking is no longer required and will be re-advertised.
7. The balance of the booking is due six (6) weeks prior to commencement of hire period. If the balance is NOT received within this time frame, then we reserve the right to hire the caravan to someone else and cancel your booking - see section “CANCELLATIONS AND REFUND TERMS”
8. Bookings taken with less than six (6) weeks prior commencement of hire period, will only be accepted if payment is made in full within 5 days of enquiry but definitely before commencement of hire period.
9. The hirer shall also pay a £50 security deposit. This security deposit is fully refundable at the end of the hire period and returned within seven days of departure date, so long as, following inspection, the caravan has been left in a clean and tidy condition with no defects, inventory shortages and/or breakages.
10. The caravan owners reserve the right to withhold some/or all of the security deposit and/or bill you for the additional cost of: a) repairing any damage b) replacing as new all breakages c) charge for extra cleaning over and above the standard one (1) hour d) removing stains from carpets, curtains or other upholstery. All breakages, damage, unauthorised repairs and stains within or around the caravan must be paid for!!
12. You will not be told the name or pitch number of the caravan until 48 hours before commencement of hire period.
13. You must adhere to Church Farm Holiday Village checking in procedures which will be notified to you by us.
14. Bookings will only be accepted from hirers who are twenty-one (21) years of age and above. No same sex groups. Couples, same sex couples and families only. No groups where all members are under twenty-one (21). We will not hire to groups of workmen.
15. The caravan will be available to you and your group during the period shown on the confirmation email only.
16. You are responsible for the conduct of all persons listed as occupying the caravan during the period of hire.
17. Church Farm Holiday Village owners, staff and security staff shall have the names of all persons occupying the caravan during your period of hire. This is important for you and your guests safety and security purposes only.
18. Each person listed as occupying the caravan during your period of hire and any visitors to the park, must be prepared to identify themselves to Church Farm Holiday Village owners, staff and security staff upon request and comply with their reasonable requirements.
19. The caravan only sleeps six (6) people and at no time must this be exceeded. Only the persons listed as occupying the caravan during your period of hire are allowed to occupy the caravan. Over occupancy will not be tolerated and if found to be breaking this term of hire, you will be asked to leave the caravan and holiday park immediately, forfeiting your holiday with NO refund.
20. ALL changes to a booking are allowed by prior agreement and confirmed in writing to us.
21. You shall notify us in writing with any changes to persons listed as occupying the caravan during your period of hire at the earliest possible opportunity and in any event, prior to the commencement of hire period.
22. The hirer must give access to the caravan as required, at any reasonable time during any occupancy period to the caravan owners, Church Farm Holiday Village owners, staff and security staff, or any other representative who may be representing the caravan owners.
23. The caravan owners, Church Farm Holiday Village owners, staff and security staff reserve the right to refuse access to park for any booking without any obligation to give a refund and/or reserve the right to terminate any booking, at any time, for whatever reason at their absolute discretion. ...Show less
