Staycation Statics - Terms & Conditions
NB - Please do not book for parties of young people, as they will be refused access to the caravan and the park, which can be upsetting for everyone concerned.
DEPOSITS & PAYMENT
1. A ... Show more
Staycation Statics - Terms & Conditions
NB - Please do not book for parties of young people, as they will be refused access to the caravan and the park, which can be upsetting for everyone concerned.
DEPOSITS & PAYMENT
1. A provisional booking will be accepted, subject to receiving a £50 booking deposit within 5 working days. Upon receiving the deposit, you’ll receive confirmation by email for the dates that you have now booked. Please note that ALL bookings are provisional until the caravan owners receive the deposit. DEPOSITS ARE NON-REFUNDABLE IN THE EVENT OF CANCELLATION.
2. If the deposit is not received within 5 working days it is assumed by the caravan owners that the provisional booking is no longer required.
3. THE BALANCE OF THE HIRE CHARGE IS DUE SIX WEEKS PRIOR TO ARRIVAL, if the balance is NOT received within this time frame, then the caravan owners reserve the right to hire the caravan to someone else. Bookings taken with less than SIX weeks remaining can only be accepted if payment is made in full and received within 5 working days.
4. The hirer shall also pay a £50 refundable security bond. This bond is fully refundable at the end of the hire period and returned within seven days of departure date. The caravan owners reserve the right to withhold some or the entire bond and /or bill the hirer for the additional cost of: a) replacing and/or repairing all damage b) all breakages c) charge for cleaning the caravan or removing stains or replacing as new. ALL BREAKAGES, DAMAGE AND STAINS WITHIN THE CARAVAN MUST BE PAID FOR
THE HIRER MUST INFORM THE CARAVAN OWNERS WITHIN 12HRS OF ARRIVAL OF ALL DEFECTS, INVENTORY SHORTAGES AND/ OR BREAKAGES. FAILURE TO DO SO WILL RESULT IN YOU, THE HIRER BEING RESPONSIBLE.
CANCELLATIONS
5. In the event of a cancellation, the hirer must confirm this in writing to staycationstatics@gmail.com. (Deposits are not refundable in the event of a cancellation).
6. No refund will be made to the hirer whose hiring has commenced and who vacates the caravan for any reason including an emergency at home.
7. Once the balance has been paid refunds will only be considered in certain circumstances at the owner’s discretion and subject to the time remaining to the holiday and a replacement booking being obtained.
GENERAL BOOKING CONDITIONS
8. Bookings will only be accepted from hirers who are twenty-one (21) years of age and above. No same sex groups (Couples and Families only).
9. Only the persons on the booking form may stay at the caravan. Over occupancy will not be tolerated.
10. ALL changes to a booking are allowed by prior agreement with the caravan owners and confirmed in writing to the owners – staycationstatics@gmail.com.
11. The hirer is responsible for the conduct of all persons listed on the booking form.
12. The hirer agrees that all persons named on the booking form shall be with you (the hirer) during your hire period of the holiday caravan. Holiday park owners and/or their staff shall have a copy of your booking form. The booking form is important because it is for you and your party’s safety and security purposes only.
13. Each person listed on the booking form and your guest(s)/visitor(s) must be prepared to identify themselves to the park owners or their staff upon request and comply with their reasonable requirements.
14. The hirer shall notify the caravan owners in writing with any changes to person(s) listed on the booking form at the earliest possible opportunity and in any event, prior to arrival at the holiday park.
15. The hirer must give access to the holiday caravan as / when required to the caravan owners, holiday park owners and their staff / agents.
16. The caravan owners reserve the right to refuse any booking without any obligation to give a and / or reserve the right to terminate any booking for whatever reason at their absolute discretion.
UPON COMMENCEMENT OF HIRE
17. The holiday caravan maybe occupied from 4pm onwards on the first day of hiring.
18. Please confirm with the owner at the time of booking if bed linen is to be provided. (An additional cost may be charged)
19. Mattress covers, mattresses, duvets and pillows are provided.
20. Towels are not provided at any time
21. In the case of a maintenance problem, the hirer shall contact the caravan reception. D.I.Y repairs must NOT be attempted. If the hirer does any D.I.Y repairs, then rule 4 will apply.
22. Pets are allowed dependent upon which van you have booked, however, please ensure that your dog is kept on a lead whilst on the park and to pick up / dispose of any waste in the proper bins .
23. Smoking and / or Vaping is NOT permitted in the caravans
24. No Prams/Buggies are to be used in the caravans
25.Dirty and muddy shoes are not to be worn inside the vans
26. Please note that any fragrant candles in the vans are for decorative purposes only and must NOT be lit.
27. Fire Pits and Chimeneas are not permitted on any part of the Park.
28. We ask that you are respectful to other guests and keep noise to a minimum from 22.00 hrs.
29.The caravan is to be left in a clean and tidy condition ready for the next tenants, due to inspection by the cleaner / owner. If not, then rule 4. shall apply.
30. The holiday caravan MUST be vacated by 10am on the last day of hiring, ready for cleaning and inventory taking
IF YOU ARE ASKED TO VACATE THE CARAVAN / HOLIDAY PARK BY THE HOLIDAY PARK OWNERS OR THEIR STAFF FOR ANY REASON WHATSOEVER, THE CARAVAN OWNERS SHALL NOT REFUND ANY MONEY PAID.
The owners or the Holiday Park are not responsible for any injury or loss of personal effects whilst you are on our property.
PLEASE NOTE
Once we have received your £50 deposit you the hirer has agreed to the full terms and conditions, as above, as applicable at the time of your booking and holiday.
These terms and conditions do not affect your statutory rights under English law.
I agree that I have read and agree to these Terms and Conditions
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