Home > Scotland > Craig Tara Holiday Park > Listing ref 11879

Craig Tara

Ayr, South Ayrshire

Sleeps 6
Bedrooms 2

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Key info


Listing ref 11879

Pet friendly

Children welcome

No smoking

Owner info

Owner info


Frankie

07770621639

This listing was set live on the 13th January 2021

Holiday home facilities

Holiday home facilities


Shower

Gas Fire

Double Glazing

DVD Player

Toaster

Central Heating

Fridge Freezer

Microwave

Television

Iron

Veranda

Parking Bay

Patio Area

Garden Chairs

WiFi

Washing Machine

Additional info:
Unlimited WiFi included .

A new washing Machine for personal use has been fitted with a brand new full size fridge freezer and 40 in T.V with free view .

Description

Description


We are delighted to offer a Modern privately owned, new 2021 mirage van,2 bedroom caravan is sited on the Arran view area. The beautiful sea views of Arran and the Ayrshire coast can be enjoyed from inside the caravan or outside large decked area accessed through the patio doors onto the decking or side patio, with no passing traffic to disrupt your view. A few minutes walk will take you to the main complex which has entertainments for kids and adults.

Sea views
parking beside caravan
Patio doors from living area to enclosed Full 8"4 ft decking with rattan furniture and patio table & chairs.
Open plan living/dining/kitchen area
40 inch smart tv, DVD player, gas fire, pull out double sofa bed, & freeview T.V.
Fully equipped kitchen with, gas cooker, microwave, kettle, toaster, full size fridge freezer.
Washing machine.
All Sockets have USB ports fitted throughout

Master double bedroom with en-suit wc and hand basin, tv, double door wardrobe with chest of drawers, vanity area with dressing table, stool and mirror. Twin bedroom with storage

Main toilet with walk in shower, wc and hand basin

Bedding included, and beds made up for your arrival
No towels supplied. Towels must be supplied by guests.
Hoover
Iron and board
Hairdryer

Entertainment passes are NOT supplied. These can now be purchased online in advance or These can be bought at Haven's main reception.

No stag or hen parties
No smoking
Small well behaved dogs welcome.

Holiday must be paid 4 weeks prior to arrival.

An additional £100 deposit will secure your booking. This is refundable after your stay providing there is no damage, loss or excessive cleaning. Balance can be paid in instalments
Holiday park facilities

Please note: Due to coronavirus restrictions some facilities may not be available check the Haven web site for updated information.

Recently upgraded to a new 9 month old 2021 mirage van.this means anyone booked already will be upgraded to our New 2 Bedroom 6 berth Mirage offer the same facilities only in our new van.

Holiday park facilities

Holiday park facilities


Please note: Due to coronavirus restrictions some facilities may not be available.

Pub Club

Amusements

Indoor Pool

Golf Course

Laundrette

Crazy Golf

Grocery Shop

Takeaway

Restaurant

Kids Club

Additional info:
Pub Club, Amusements, Indoor Pool, Golf Course, Laundrette, Crazy Golf, Grocery Shop, Takeaway, Restaurant, Kids Club
Local area, View map, Indoor Pool ,Beach Local, Scenic Walks, Golf Course, Amusements, Pubs and Clubs, Takeaway, Fishing, History

Local area

View map

Local area


Indoor Pool
Beach Local
Scenic Walks
Golf Course
Amusements
Pubs and Clubs
Takeaway
Fishing
History

Reviews

Reviews


Based on 14 guest ratings

Accommodation
Caravan facilities
Cleanliness
Customer service
Value for money

Family With Older Children

Date of stay - 15 Apr 2022 - 18 Apr 2022

I stayed here for Easter Weekend with my husband, daughter & our dog. The caravan was spotless & had everything we needed for our long weekend. As we had the dog we didn't buy the passes for the entertainment so we spent our time between the beach & the caravan. After a long day of walking, it was great to come back & relax out on the decking which was fully furnished with a glass of wine in hand & watching the sunset. The location of the van was perfect for us as it was far enough away from the busy centre & all the noise but it was nice to walk down when we wanted. It was nice to be higher up with a nice sea view & views of Arran. The stairs up the hill are a workout indeed but worth the breathlessness. I noticed a few changes of the site since our last visit in 2019 like the outside bar & lots more kids activities. We booked the overhead climbing thing for our 13yr old, she loved it & was £20 for 45 mins, expensive if you have a few kids though. We bought chips from the chip shop & it was quite expensive too but to be expected I suppose. Frank the owner was so lovely & his caravan is well looked after & you can tell he loves it & because of this we will 100% be back.

Thankyou for your lovely kind words I am so glad you enjoyed your break and loved the caravan as much as I do. Really appreciate you sharing your experience and look forward to seeing you again soon. Kind regards Frankie

Mature Couple

Date of stay - 22 Oct 2021 - 29 Oct 2021

Had a lovely stay. The caravan was very clean and homely. We had great communication via email with the owner and made the check in process very easy and quick. Would highly recommend

Thanks for taking the time to give me some feedback.it is very much appreciated. Looking forward to welcoming you and soon . Frank

Mature Couple

Date of stay - 27 Aug 2021 - 3 Sep 2021

Caravan was lovely and clean with everything you need for a self catering holiday provided. The caravan is in a lovely position with fantastic views of the sea and the isle of Arran. Extremely comfortable, ensuring a good night's sleep. The owner (Frank) was a pleasure to deal with and gave us some very useful tips on the area. That said we had no reason to contact Frank during our stay and would definitely book again.

Thanks for taking the time to give your feedback. It is very much appreciated. So glad you enjoyed yourselves and look forward to seeing you again . Frank

Mature Couple

Date of stay - 23 Aug 2021 - 27 Aug 2021

This caravan is immaculate inside and out and gives the perfect view over the sea to Arran, we spent the nights with wine and snacks looking out to sea. Very quiet and the perfect location to all park amenities. Frank is very approachable and has good knowledge of the area, he was a pleasure to deal with, we will be coming back soon.

Thanks for. Taking the time to write a review it is very much appreciated. Glad you had a great time in my wee holiday home. Look forward to having you guys stay again soon . Frank

Mature Couple

Date of stay - 9 Aug 2021 - 16 Aug 2021

Lovely stay at Craig Tara. The caravan was perfect for us and our year old lab. Frank, the owner was very helpful to us and replied to any queries we had immediately. Very clean and all our needs were catered for. Close enough to walk to amenities, but far enough away to enjoy a peaceful holiday.

Thanks for taking the time to share your feedback. I am so happy that you enjoyed yourselves staying at my wee holiday home and found it very clean.I would love to welcome you back again in the future. Kind regards Frank

Family With Young Children

Date of stay - 5 Jul 2021 - 9 Jul 2021

We have just returned from a brilliant week in this lovely caravan. The caravan had everything we needed, was very clean & comfortable. Washing machine, iron, large selection of glasses including beer & wine and excellent Wi-fi welcome bonus. Location is great, very quiet and is just a short walk from the resort facilities. View from the decking is stunning, so peaceful watching the sunset. Frank was very helpful and made the check in/out process so simple. He also provided us with helpful tips and recommendations of local restaurants. We will definitely be returning and would highly recommend.

Hi Linda, I am so glad you enjoyed your stay at my holiday home. Thanks for taking the time to write a review,I look Forward to you staying again soon . Thanks Frank

Family With Older Children

Date of stay - 25 Jun 2021 - 2 Jul 2021

Absolutely gorgeous caravan in a fantastic position. Amazing views.

Thanks for taking the time to give a review Lesley, So glad you had a good time and look Cory to seeing you sometime in the future.

Family With Young Children

Date of stay - 21 Jun 2021 - 25 Jun 2021

Caravan was very clean and had everything we needed will definitely book this again

Thanks for taking the time to give your feedback Stacey , Much appreciated look forward to you booking again. Frank

Solo Traveller

Date of stay - 18 Jun 2021 - 20 Jun 2021

Absolutely beautiful long weekend spent here. Caravan was immaculate with everything you could ever need included. Couldnt recommend highly enough!

Thanks for your kind words , Hope to see you at my holiday home again in the future .

Family With Older Children

Date of stay - 14 Jun 2021 - 18 Jun 2021

Just returned from a lovely break in this fantastic caravan. I honestly can’t fault this wee gem of a place the caravan is situated in a quiet spot within the park with absolutely stunning views from the spacious decking area, perfect for relaxing! It’s very comfortable with an extremely high standard of cleanliness and really well equipped for a self catering holiday. The owner couldn’t do enough to ensure we had a smooth check in and offered good tips for places to visit and eat locally out with the park. We look forward to returning again in the future.

Thank you for your review , I am really glad you enjoyed your break and my holiday home . Your feedback is much appreciated. Frank

Group Of Friends

Date of stay - 12 Jun 2021 - 14 Jun 2021

We had a wonderful stay. Everything was as we expected and more. The views are stunning and the owner couldn’t do enough for us. We will most definitely be returning.

Thanks for your feedback much appreciated, Looking forward to your return.

Family With Older Children

Date of stay - 4 Jun 2021 - 7 Jun 2021

2nd time holidaying at this caravan. This is very well appointed and we had everything that was required for a very comfortable stay. Views are amazing, lovely sitting out on decking a little sun trap. Owner could not have been more attentive to our needs. Will definitely return again.

Thanks Angela , looking forward to seeing you again soon. Frankie

Mature Couple

Date of stay - 28 May 2021 - 31 May 2021

We have just arrived home after the most amazing stay at Craig Tara. We arrived at the caravan on Friday at 3pm, check in at the park was quick and pain free and we headed straight to the caravan. The view as you pull up is breathtaking, you can see right over to arran and surrounding areas. The caravan is nice and modern and very spacious, kitchen and all utensils were clean. Living room Was clean and had two couches one which can fold out as a spare bed. Both the bedrooms had linen that looked new. The en-suite came in very handy as we are a family of 5. We brought a travel Cot and there was enough space to set this up in the master bedroom. The decking outside which looks over the sea was a welcome haven and we spent lots of time on it or inside with the french doors wide open to enjoy the view and the fresh air. At the side of the caravan there is quiet a large space and another table and chairs and juts behind the caravan is a communal green where my children and other children played.

Thanks for booking much appreciated. Glad you enjoyed the park. And the Caravan was what you and your family were looking. For . I do pay. Attention to detail with cleanliness. And glad that you found. The. Caravan fresh and. Clean.

Family With Older Children

Date of stay - 24 May 2021 - 28 May 2021

Arriving at this let and entering the caravan, we were surprised to find that some cupboard fronts were Sellotaped up. Upon inspection it was clear that the reason for this was due to the fact that the fronts were cracked/cracking. A small fridge was placed in the caravan near the door and although it was out of place with no mention of it in the inventory list on the advert, we assumed that the owner needed it for their personal use. After a long journey and with items to refrigerate and goods to unload we set about unloading. We had enquired as to the availability of a hoover at the van prior to our arrival to ensure that we could clean were more often than not the clean/ers haven't. The cleaner had given a basic hoover around , which some might say is sufficient but when under the table has items such as a blue foam ball and wrappers/debris under the radiator it needs removing and mopping. The cushions had hairs on them and had not been cleaned beyond a shaking down and as with all furniture throws, unless your cleaner takes them outside and shakes them before hoovering them or changes them completely then they will have debris remaining especially in the tucks. The cupboard handles needed cleaning especially the utility cupboard that houses the boiler but we removed the stickiness best we could and sanitised all handles. By no means is this the worst let we have taken but it is hard to believe that this is new to rental as it does have its flaws already. The toilet seats are loose especially the main bathroom room and the toilet roll holder needs tightening. Not a massive undertaking but just needs doing. We emailed the owner to ensure that the cupboards and toilet issues he was made aware of and to highlight that the bed sheet had clearly had a wash but a stain (although not a major issue for us as we would place it to the bottom of the bed) meant the sheet was probably not suitable for long term use and when the owner brought across a replacement bed sheet for the double main bedroom , we did appreciate the gesture as we had certainly not suggested that he ought to. When he brought it though we did enquire as to what was with the cupboard door fronts and it is from frost damage. It would be nice to inform prior guests as it is unsightly and is the first thing you notice upon entering the van. ( I would look to use fully plastic covering such as that used on large pallet deliveries as some edges are sharp when using the kitchen sink for washing up) The frost damage most likely accounts for the small radiator leak in the bathroom. It also transpires that the small fridge was/is there as the actual fridge is not working. Again we had put our goods in their already and instruction prior to our arrival would have been helpful. The owner is awaiting a replacement part. The view is stunning , the front veranda is new and the furniture on it is fine. The plastic storage bench/box seat at the side of the van is cracked and the patio table and chairs look tired but we didn’t sit at it and again rust is unavoidable. Sadly on our last night, a meal was eaten at the onsite Haven restaurant and this did not agree with my daughter (she did find the lasagne was cold in the middle but ate from the edge inwards so it was discovered too late into the meal) and this resulted in her waking in the early hours and being sick, without notice and this meant the duvet cover and duvet needed attention. This episode was confined only to the duvet thankfully. The duvet cover was cleaned down and left to soak over night (with no washing machine, in the early hours of the morning and on the last night you are limited in what you can do) and knowing that the cleaner was due to replenish with fresh coverings for changeover and covid clean and wash all linens from this stay period, we discarded the internal duvet for hygiene purposes. Early on the next morning (our last morning) we emailed the owner to inform him of this and offered for him to calculate the cost of an internal duvet and apply for a deduction of an amount reasonable from the security bond and we would not object to that or if he would prefer, we would purchase a new duvet and leave it ready for the cleaner and change over. We were asked by the owner to leave windows open upon leaving (fair enough) and the offer of us replacing the duvet was not responded to and therefore not taken up so a deduction amount was expected. I was surprised to receive an email stating: The owner made a claim of £50.00 from the original £100.00 refundable security bond on the 28th May 2021 17:43pm. You will receive the remainder of the security bond up to 7 days from the date above. The owner has given the following reason for making a claim on the security bond: To replace a damaged duvet and time spent cleaning and travel expenses to replace the duvet. The guest is aware as they informed me of the accident. It seems unfair to charge for travel expenses and cleaning! The owner needed to attend to issues at his van such as his bathroom seats and the wall toilet roll holder and in regards to cleaning extras I suggest to enlist your cleaner to the basics right first. I will not dispute the claim as it is tedious to do so and I most certainly think as renters, it is correct and fair on our part, that if an accident takes place, it is declared to the owner. I offered this as I believed that to be correct and right. Sickness is neither the guest nor owner fault and baring in mind that you needed to attend your van and therefore travel cost reimbursement is not reasonable. With covid cleaning and disinfection fewer items translates to less work. Less non-essential soft furnishings ie cushions and furniture coverings as both government and British Holiday & Home Parks Association guidance strongly suggest the removal of due to the cleaning and disinfection requirements needed to ensure that everything is cleaned before and after each let. We were surprised and placed them to one side. Fewer items translates to less work and a safer environment. The local guides are helpful no doubt, but along with the 2020 site map these have been handled prior to us as new guests (cup stains on the map and highlighted areas from previous user/s). Again covid guidance stipulates to clear accommodations of any items that remain such as papers, personal items and fridge contents etc. and frequently touched surfaces to be cleaned and sanitised including cupboards and handles. We cleaned and sanitised the cupboard handles ourselves as they were sticky on arrival. The owner doesn't clean his van himself prior to guest arrivals ( which isn't unusual) and is therefore putting his trust into others to do a good job. We all have different standards at the end of the day. The hoover pipe adaptions that allow for and in fairness are meant for spaces behind and at the side of furniture cleaning and corner and edge cleaning were new and unused until we hoovered! The long horizontal front of the vax simply doesn't get into and under many spaces. The wifi signal is great so our younger guests said! The owner is pleasant enough and polite but I suggest that informing of accidents/flaws relating to the van and its facilities on the owners part is as important as that of the renters doing the same.

Leanne , I am must say I am absolutely gobsmacked at this review! Whilst I take. Onboard your feed back I would have loved to have been given. The. Opportunity to sort any issues when I came to the caravan on the evening you checked. In. When I. Was at the van I asked and offered to sort anything you were not happy with? However after. The break. You have presented a list. Of things that you say weren’t up to standards. Customer service is something I pride myself in and the reason I had regular contact with you before. Arrival. And to ensure everything was satisfactory for you and your party. When you highlighted there was a mark in the sheet I brought. Replacment sheets within an hour? Soft furnishings like cushions are sanitised. Every time and rotated.!if you felt they weren’t suitable there was plenty of storage. That you could have put them in if requested when I was at the Caravan?. The Hoover is a new hoover And perfect for the vans needs. You mention we all different standards of cleaning,I have very high standards and take the cleaning and upset that you say the van wasn’t clean as everything was sanitised prior to your arrival to comply during With covid .I spray. Everything with a 99% bacteria spray ! I would like to say I do the cleaning myself so confused at your point. Saying I don’t the van wasn’t up to standard?I would have been more than happy to sort any issues for you at the time I came down to the van the Evening you checked in , However. you reassured me you hat everything was fine? As explained to you the fridge section of the fridge wasn’t working and the previous guest had informed me that morning, I arranged a replacement until the new fridge arrives .the space the same as the built in fridge? I don’t think this is unreasonable?.as the other option. Was to cancell at the last minute. You mentioned that there. Were hairs in the van ,I do advertise pets are welcome. As you dog was welcome ,whilst every attention is paid to try and ensure there is no hairs from pets there is sometimes a stray from time to time. My concern is that if you Felt that the van wasn’t up to expectations I wish you had given me the chance. To sort any issues. Rather than wait. Until after the break when I was unable to sort anything for you that needed attention?.instead you have waited until after the break to highlight not giving me a chance to sort anything. As you had 4 days to do this ?. I don’t feel that. Asking you to pay for the. Replacement duvet and mattress protector is unreasonable ? also whilst extra time spent deep cleaning the carpets and. Walls in the bedroom. Travel expenses to buy a duvet. Had been part of the reason. To go and buy the duvet again as this is not something or an expense that is expected ! Van was left with no bedding ! Or mattress protector that also had to be thrown out!. My gut feeling is that you are upset that I requested £50 be kept from the security bond due to the fact that you threw. Out my bedding. Without asking?And left me with no bedding . the caravan was also left with a stench. Of sickness throughout?. I thought I was being more than reasonable. Not requesting. The full Security bond of £100 ?. The glassware and crockery were also dirty and put back. In the cupboard? I wouldn’t. Accept. A booking. From Leanne. In the future as I feel leanne. Has been unfair with this review I take pride in what is my home from home and. Would like guest to feel. The same . Leanne is right regarding Two of the kitchen unit doors are due to be replaced due to damage during lockdown they have some cracks ,they do have a temporary cover of tape over the cracks. Do to be replaced in the next few weeks. Please don’t hesitate to contact me and I can. Direct. You. To my other reviews websites. I wish leanne all the best.and feel sad she had this experience as it’s really isn’t what I offer . But maybe my holiday home isn’t right. For leanne. Kind regards

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Why make an online booking?

Use our book online feature and we will instantly reserve the dates for you. Your payment is covered by our Payment Protection Guarantee. This includes a full refund if the booking can not go ahead due to government travel restrictions or a holiday park closure.

Secure your dates with a £50 deposit
(When booked 8 weeks or more in advance)

Pay by card

Instant reservation

Payment protection

Easy to book

Peace of mind

Manage booking online