1. Booking Payment is 25% of the total holiday price. In the case of payment by cheque, any booking is provisional until such time as the cheque is cleared.
The composition of the party must be shown on the Booking Form and any ... Show more
1. Booking Payment is 25% of the total holiday price. In the case of payment by cheque, any booking is provisional until such time as the cheque is cleared.
The composition of the party must be shown on the Booking Form and any subsequent changes must be notified in advance in writing.
On no account may the stated maximum capacity of the property be exceeded.
2. Advertising Information
Whilst every endeavour is made to ensure the accuracy of the advertising information and any information given by the owner, such information does not form part of any contract and no liability can be accepted for any inaccuracy of misstatement contained therein.
3. Tenure
The accommodation is let for holiday purposes within the meaning of paragraph 9 of the First Schedule to the Housing Act 1988, and there is no right of occupancy beyond the stated and agreed period.
The accommodation will normally be let for whole periods of one week, usually from Friday to Friday, to a maximum of four consecutive weeks. Bookings for short breaks of up to 3 nights for a weekend or 4 weekday nights will be considered on request.
The right of occupancy is dependent on guests abiding by their Conditions of Booking which are the conditions under which Owners accept their contractual obligations.
4. Prices
Prices are shown separately, with information as to what is included in the price.
5. Bookings
Bookings will only be accepted upon receipt of a completed Booking Form and Booking Payment of 25% of the total holiday price.
Provisional bookings will be accepted by telephone, online or e-mail and will remain open for seven days pending receipt of the Booking Form and Booking Payment after which time the accommodation may be re-let.
6. Payment
Payment of the balance of the total cost of the holiday is due eight weeks before the holiday commences. If such payment is not received the booking may be cancelled and the initial booking payment forfeited.
7. Breakage Security Payment
A Breakage Security Payment of £100.00 is required to be held against the possibility of damage or breakages or of a cottage being left unreasonably dirty or untidy. The breakage security payment is due with your balance payment. If you pay by bank transfer and you pay the additional £100.00, the money will be returned at the end of the holiday, unless there is any breakages, damages to the property or if it is not left in a clean and tidy condition, when a deduction may be made to meet these costs. We would advise you of any deductions prior to making any charges.
8. Cancellation
Notice of any cancellation must be received in writing to the owner.
In the event of a cancellation, the owner will endeavour to re-let the accommodation on the same terms as existed. If the owner is able to re-let the holiday home a refund will be given, less an administration charge of £35. If the accommodation can only be re-let by accepting a reduced rent, the shortfall is also payable.
If the owners are unable to re-let the holiday home following cancellation, the full cost of the holiday is payable.
Any amounts will be invoiced \ refunded after the end of the original booking dates and not at the time of cancellation.
9. Holiday Cancellation Insurance
The owner does not provide holiday cancellation insurance.
Many clients will have cancellation insurance policies in force, possibly as an additional benefit of property insurance or other existing policy. Some clients may have holiday cancellation insurance as an additional benefit when paying by Credit/Debit Card and should make their own enquiries and check with the relevant companies.
Clients who do not have any other holiday cancellation cover are strongly advised to ensure their holiday at the time of booking.
10. Accommodation
Properties are available for occupation from 4pm (occasionally later) on the first day of the holiday and must be vacated by 10am on the last day.
These occupation times might be affected due to longer cleaning periods required, you will be advised if this will be the case.
How to obtain keys for the holiday home will be provided a few days prior to the start of the Booking.
The accommodation is cleaned and made ready for occupation prior to each guest arriving and guests are requested to leave the accommodation clean and in good order on departure.
Any breakages or damages should be notified to the owner as soon as possible. Items of broken crockery, etc. should not be replaced.
The owner will endeavour to ensure that the accommodation is fully equipped prior to guests taking occupation. Guests are requested to advise the owner as soon as possible of any damaged, faulty or missing equipment, or defects in the accommodation, whereupon the owner will endeavour to arrange a replacement or repair to be effected as soon as possible.
The Owners can be held responsible for any third party breakdowns, malfunctions or cuts of utility services, such as gas, electricity, water supplies, sewage disposal, telephone or broadband/wifi, although every attempt will be made to remedy a problem should it occur.
The gardens of the holiday home contain mature trees. The owner accepts no responsibility for injuries resulting from tree climbing.
Any car parked at or close to the holiday home is parked at the sole risk of the owner of the car.
Occasionally personal belongings are found after guests’ departure. If requested the owners will endeavour to locate and return to guests any such items. No liability for such items is accepted by the Owner of the property. The cost of postage and packing will be payable to the owner.
11. Pets
Pets are not allowed in the holiday home.
12. Guests’ Undertaking
In making a booking with the owner, guests undertake to occupy and use the accommodation for the purpose of a holiday; to occupy and use the accommodation carefully; to pay the costs of repairing or replacing any item lost or damaged during their occupancy of the accommodation if called upon to do so; not to do or permit to be done anything which may cause damage to the accommodation or disturbance or annoyance to the occupants of neighbouring properties; not to use the accommodation for any illegal or immoral purposes; not to do or permit to be done anything which may render invalid the insurance of the accommodation; not to waste electricity, water or gas; not to cause blockages in the pipes within the accommodation by allowing rags, nappies etc. to enter the pipes; and to permit the Owner or the Owner’s Agent together with or without workmen to enter upon the accommodation at any reasonable time upon reasonable notice, or at any time without notice in the event of an emergency.
13. Right to Cancel
The owner reserves the right to refuse any booking or cancel any booking already made if the accommodation becomes uninhabitable or due to circumstances beyond its control for any reason whatsoever. In such circumstances guests will be offered alternative accommodation, if available, or a full refund will be made. The Owner will not be liable for any other losses or for any damages in such circumstances.
14. Clients’ Risk
The accommodation is occupied and used by the guests at their sole risk and the Owners accept no liability for any injury or illness to guests, their invitees, or licensees, or for any loss or damage to their property unless caused by the negligence of the owner.
...Show less
