BOOKING ALTERATIONS AND AMENDMENTS
All alterations and amendments will incur a minimum £25 charge once the details have been submitted to Butlins
If, however you have purchased the correct number of passes, you have until 28 days ... Show more
BOOKING ALTERATIONS AND AMENDMENTS
All alterations and amendments will incur a minimum £25 charge once the details have been submitted to Butlins
If, however you have purchased the correct number of passes, you have until 28 days before your stay to add or change the names and dates of birth before incurring any extra charge
IMPORTANT
If you arrive on site with additional people or different persons to those on the booking form, or require an amendment on the day. These changes will incur a fee of £50 + additional costs for extra passes etc.
It is important that you check your paperwork beforehand as you cannot buy additional passes yourself. We have to do it on your behalf and Butlins will charge us for any changes to your booking.
If for any reason Butlins refuse entry or ask you to leave the site, NO REFUND will be given. We are also unable to intercede on your behalf. All Butlins decisions are final and we have no influence or control over them.
A deposit of £75 per caravan booked is required.
The deposit will be refunded according to the cancellation conditions.
Full booking balance must be paid 42 days before arrival.
If the booking is cancelled less than 42 days before arrival then a charge equal to 50% of the stay will be made.
If the booking is cancelled less than 14 days before arrival then a charge equal to the full booking amount will be made.
If the booking is cancelled 42 or more days before arrival then a charge equal to £75 per caravan booked will be made.
LOSS OR DAMAGE
We reserve the right to charge guests the cost of rectifying damage caused by the deliberate, negligent or reckless act of the guests to the caravans property or structure. Or, replacing any items that are removed from the caravan by them without consent. Should this damage or loss come to light after the guests have departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum. ...Show less
Important information
Butlins ask that we provide some information on the guests attending.
We will need along with your name.
your postal address with post code
a telephone number
and the names and dates of birth of all the guests ...Show less