Flamingo Land Holiday Park - Holiday Accommodation 13910

AMENDMENTS TO BOOKING TERMS AND CONDITIONS FOLLOWING COVID-19 RISK ASSESSMENT

We have now completed COVID-19 RISK ASSESSMENTS and a review of our cleaning protocols and methods as part of the Private Owner’s sublet license review with Flamingo Land.

As part of this process we have identified a number of changes that we need to make to the presentation of the caravan and items we supply to make sure we minimise risk to both guests and the cleaning team.

This means that before your stay the caravan will be cleaned and then disinfected to control the risk of infection. To make this possible we have had to change somethings about our caravan:

Living Room: Items that are not essential for your stay have been removed. This list includes but is not exhaustive: DVDs, CDs, Cards, Dominos, Games, PlayStation Games, and decoration.

You are welcome to bring DVDs and games but please remember that anything left in the caravan when you leave will be disposed of immediately.

Kitchen: Essential equipment (plates, glasses, cutlery, pans/frying pan, utensils) is provided for a party of 6,

Cleaning products including washing up liquid, liquid soap, antibacterial cleaners/wipes, tea towels, dishcloths will no longer be provided as we cannot ensure that these products are disinfected for each guest.

Please bring your own and take them home with you.

Bedrooms:

We will provide a duvet, pillow, and mattress protector for each guest.

Duvets will be disinfected using disinfectant spray after each guest

All beds have protective covers and will be disinfected after each guest.

All pillows have protective coverings and will be disinfected after each guest.

Bed linen is provided for an additional cost of £25, please advise when booking if you require this service.

When removing bed linen after your stay, please do not shake the items, simply fold them and place in a bag.

Meeting with Other Guests: ONLY people staying in the caravan and listed on the booking form can enter the caravan.

If you wish to socialise – please ensure all visitors stay outside the caravan either on the veranda or garden area.

BBQ – where a BBQ is provided please use this as a base for a disposable BBQ which can be purchased from the shop. We will not be cleaning BBQ’s

DO NOT PUT DISPOSABLE BBQ’S ON THE PICNIC TABLE OR VERANDA AS THEY ARE A FIRE RISK AND THERE HAVE BEEN A NUMBER OF CASES OF SEVERE DAMAGE CAUSED.

Entertainment & Facilities

Flamingo Land are following Government Guidelines regarding what is allowed. Some things may not be open as Norma. At this stage we cannot predict or control what happens and accept no responsibility.

The Zoo, Theme Park, Shop, Restaurants and Bars – Opening Times and details of what is open are on Flamingo Land website:

https://www.flamingoland.co.uk/plan-your-visit/coronavirus-latest-update/

https://www.flamingoland.co.uk/holiday-resort/entertainment-guide/

Your booking is for self-catering accommodation in a caravan only, we are not responsible for the Facilities Operated by Flamingo Land and you must purchase Unlimited Access Passes direct from Flamingo Land on arrival**

CANCELATION POLICY
*if Flamingo Land closes for the period of your booked holiday, we will refund in full.
*if you cancel due to personal circumstances including localised lockdown, your £100 deposit is non refundable, however we will refund the balance of payments you have paid up to 6 weeks prior to your arrival, anything after this will be retained. Alternatively you can Switch to another available date. It is advisable to take o holiday insurance to cover your cost of any loss including cancellation.


We believe you will enjoy your stay in a private hire caravan and make many great memories of your family time at Flamingo Land in 2021 BUT it will be different from previous visits just the same way as the ‘new normal’ has impacted on our everyday lives.

STAY ALERT – CONTROL THE VIRUS – STAY SAFE AND HAVE FUN ...Show less