1.A deposit of £50 for your holiday is required, together with a completed booking form.
2.You must be over 25 years of age; you have the authority and responsibility to accept all the conditions on behalf of all the other party ... Show more
1.A deposit of £50 for your holiday is required, together with a completed booking form.
2.You must be over 25 years of age; you have the authority and responsibility to accept all the conditions on behalf of all the other party members. You must be present throughout the holiday period.
3. £150 deposit will be required as a security deposit, against inventory in the caravan. The £150 deposit will be returned to you within 7 days subject to the caravan being left in the condition it was found and with no damages or breakages, clean and tidy.
4.The full amount for your holiday will be due 8 weeks prior to the holiday.
5.If your holiday is booked in less than 8 weeks the full amount and deposit will also be required.
6.Failure to comply will result in the cancellation of the holiday and forfeiture of the deposit and payment of full cancellation charges.
7.Cancellation will result in the loss of the deposit; and unless the accommodations is re-let, liability for the total cost. Cancellations must be received in writing. Holiday insurance is very strongly recommended.
8.The number of persons staying in our holiday home should not exceed 6for maximum comfort 6 would be ideal to enjoy the experience for a 3 bedroomed caravan.
9.Groups of single sex parties will NOT be accepted-hen and/or stag parties are NOT permitted.
10.Animals are NOT permitted in our holiday home.
11.We run a strict NO SMOKING POLICY in our holiday home.
12.Please ensure your rubbish is properly disposed of, within designated bins.
13.Behaviour of our guests and visitors should not be loud and rowdy, especially at night. Offensive or illegal behaviour will not be tolerated. You must show consideration to your neighbours. We reserve the right to recover, from the person making the booking, any discretionary compensation payment, or discount we may have to pay to other guests as a result of your actions, or a member of your party, or of visiting guests.
14.Failure to comply with any of the booking conditions may result in you and your guests being removed from any caravan being asked to leave immediately, if in our sole discretion we feel the conditions have been infringed. No refunds will be given in these circumstances.
15.Improvements,maintenance and refurbishment to the park facilities, and it’s grounds are carried out throughout the year. We will always do our best to ensure guests are not inconvenienced. No compensation will be paid if any of the park facilities are not available as the actions of Haven Holidays are not related to the caravan owners in any way.
16.Liability:Personal belongings are the responsibility of each member of the party. We accept no liability whatsoever for any accident, loss or damage to your property, unless such loss etc is demonstrable due to our negligence. We cannot be held responsible for the failure of public services (eg, water, gas, electricity etc) or any disturbance which is beyond our control.
17.Every effort is made to maintain the holiday homes at their peak condition, on occasions accidental damage may occur and cancellation arise,every effort would be made to try and place you in alternative accommodation.
18.Cars are parked at the owner’s risk you must make sure you park within bays,(please do not park on the grass area.
19.Haven play passes ARE NOT included in the price of your holiday, these can be purchased from the holiday park reception, on your arrival or prior to your visit, we highly recommend you check prices with the park.
29.Your caravan key can be picked up from reception and returned to reception on your departure.Some caravans have a key safe.Key release details will be made clear your booking confirmation information.
21.Your holiday home will be ready for you at 3pm.Your check in time will be made clear and on your booking confirmation information.
22.Please vacate your holiday home by 10.00am.
23.if you require further hire such as high chairs, bed bumpers etc please make sure you contact the holiday park direct, you will be responsible for the hire of the equipment.
24.If you require any further assistance or help with anything in the holiday home, please contact me directly on 07505179857 or via email tbeere66@gmail.com.
25.Please leave the caravan tidy, it is important that rubbish, washing up are organised before you leave and the van is left clean and tidy, you are not expected to spring clean, be respectful. Extra cleaning or washing up will be chargeable from your deposit.
26.Make-up,nail polish, fake tan can damage the furniture and soft furnishings and especially linen, if this is found your deposit (extra charge) will be used to replace or clean.
27.Any breakages, please let us know, accidents do happen, for example-if the mattress is soiled or breakages outside the “normal “the deposit will be used for replacement. ...Show less
