Caravan Information:
The caravan has 3 bedrooms - 2 x twin and one master double, in June 2021 the mattresses were replaced. There is a pull-out bed in the living area. The living area has plenty of seating, a tv with Freeview and a DVD player, there is a great selection of DVDs, board games and colouring (these belong to our children, but they are happy to share!). In the living area there is also a dining area. The kitchen is fully equipped with crockery, utensils glasses etc and toaster, kettle and microwave. Outside, there is wonderful grassy area with picnic bench. The caravan is double glazed with gas central heating and an electric fire in the living area.
There ONE allocated parking space near the caravan, and extra cars must be parked in the main carpark.
Iron, ironing board, bed guard, highchair, hair dryer and straighteners can be found in various storage cupboards in the caravan. Plastic plates, bowls, cups and cutlery are also included for the little people.
Pillows and duvets are available for your use, for 2022 Bedding IS provide and beds made on arrival at no extra cost.
2022 INFORMATION:
All 2022 PRICES HAVE BEEN REDUCED TO COMPENSATE FOR ANY VARYING/REDUCED FACILITIES, OR BOOKING SYSTEMS THAT MAY BE IN PLACE, PLEASE NOTE THE INFORMATION HERE MAY DIFFERE TO THOSE STAYING IN BUTLINS OWN ACCOMMODATION SO PLEASE READ THE FOLLOWING INFORMATION CAREFULLY.
Covid passports are not currently required apart from adult breaks. Adults' breaks DO require proof of vaccination, a negative later flow test result (registered result) or proof of natural immunity. For more information, please pop us a message.
Includes passes for ALL guests.
What is included:
- Swimming - no need to book
- Skyline Stage - no need to book
- Book and pay for additional activities at the Leisure Hub (by Scoop)
- Join standby queues for shows in Reds, Centre Stage and Studio 36
- Arcade
- Funfair
- Little Stars Funfair
- Crazy Golf
- Go Karts
- Play areas
- Hot shots
- Bar Rosso
- Shops
- Restaurants
- Obviously, the beach, and everything in and around Minehead
On top off all of that, there is a caravan exclusive venue called The Highwayman. Situated at the edge of the caravan village, be sure to check it out. In peak season they have all sorts of activities and entertainment.
ALL 2022 BREAKS INCLUDE BEDDING AND BEDS MADE ON ARRIVAL for no extra charge. This does not include the sofa bed.
There is a returnable damage deposit payable with the final balance, this is £75 for a family break and £125 for adult weekends. This deposit must be paid with the final balance and will be returned within 7 days of the end of your break subject to a satisfactory report from the housekeeping team.
To book:
- Check the availability calendar, and fill in the contact form. We will reply with confirmation the date is available and how to complete the booking process.
- To secure your chosen date a NON-REFUNDABLE deposit of £100 is required. The final balance is due 6 weeks before your holiday date. If you are booking within 6 weeks of your chosen date then the full balance will be payable to secure your date.
On arrival day:
Approx 2 weeks before your holiday you should have received a confirmation email from Butlins. This will tell you where to collect your welcome pack and caravan keys. Check in is managed by Butlins so please do follow their instructions for a smooth check-in. The Butlins team will give you a map and show you where to find the caravan.
Check-in time is STRICTLY 4pm.
UPDATE: Early check-ins are currently suspended by Butlins.
On departure day:
- Checkout is STRICTLY by 10am.
- You may see the housekeeping team waiting outside the cove, but they should not ask to enter the caravan before 10am.
Please leave the caravan as you found it. Including removing all rubbish, food, and belongings. Make sure there is no washing up left in the sink or on the drainer, food in the fridge or dirty fridge and hob/oven. Please empty the bins, there are big bins just outside the cove for your use. These are all factors in the Damage Deposit report carried out by the housekeeping team.
Take the keys to guests' services or as directed by your Butlins pack issued on arrival to check out for 10am.
After a satisfactory housekeeping report your damage deposit will be returned by bank transfer within 7 days (please email your bank details upon checkout).
TERMS AND CONDITIONS
Thank you for interest in booking Lakeside 69 or 113 at Butlin’s Minehead. Please read these terms and conditions carefully and note that you agree to abide by these by signing a completed booking form.
Check In/Out
Check in is at 4pm at Butlin’s guest services. Your passes and welcome pack will be issued. Please do not attempt to enter the caravan before 4pm as security may ask you to leave. The caravan should be vacated by 10am on departure day to enable the van to be cleaned before the next guests. Please ensure that you take all your belongings with you and leave the caravan in a clean and tidy condition. All waste food and drink should be removed from the caravan and all electrical appliances switched off.
Damage Deposit
The lead hirer is responsible for all members of the group. A damage deposit of £75 is charged on all family breaks, £125 on adult breaks. This must be received as cleared payment at least 6 weeks prior to your hire date. By booking and agreeing to these terms and conditions, the hirer accepts responsibility for any damage that occurs during their agreed hire dates.
In the case of damage exceeding the damage deposit amount of £75 for family breaks and £125 for adult breaks, costs to put right any damage will be invoiced to the hirer. If this invoice remains unpaid after 14 days the damage repair costs will be sought via the Small Claims Court. In all instances of major damage the police will be informed and a crime reference number obtained. In all cases of lost keys, sickness/staining on the carpets, bedding etc then the cost of repair/replacement will be billed to the hirer.
A full inventory of caravan contents is taken between each hire and replacement cost of any missing items following your hire will be deducted from your damage deposit. Should you arrive at the caravan and find any damage you must notify us immediately on mineheadcaravan69@outlook.com or you will be held responsible. Any problems arising whilst at the caravan should also be notified while there to enable us to have someone come to the caravan to check. Any claims for compensation will not be honoured if the problem is not notified to us during your break.
Damage deposits will be returned within 5 working days subject to the above conditions and the caravan being left clean, tidy and free from damage on departure which includes but is not limited to removing all belongings, food and rubbish, no washing up left, the oven is clean, all inventory complete and free from damage.
Entertainment passes/wristbands
All entertainment is provided by Bourne Leisure t/a Butlin's.
Wristbands and/or passes are issued in order to enjoy the entertainment and facilities provided.
We advise that you check on Butlin's website regularly to confirm the facilities and entertainment available during your stay in our caravan, as we can not be held responsible for any changes or cancellations made to the entertainment or facilities provided at any time.
Guests
On family breaks we accept guests to the maximum berth of the caravan (8). No more than 6 adults are permitted to stay at one time. As per Butlin’s rules there must be at least 2 over 25’s in the caravan on all adult only breaks. On family breaks Butlin’s do not allow all single sex groups of adults (age 15 years +).
Smoking
SMOKING IS NOT PERMITTED IN THE CARAVAN OR AT THE DOORS OR WINDOWS. FAILURE TO COMPLY WILL RESULT IN YOU BEING ASKED TO LEAVE AND NO REFUND GIVEN.
Pets
Pets are not permitted in the caravan. Anyone found bringing a pet into the caravan will be asked to leave immediately with no refund. If evidence of a dog is found within the caravan by our own in-house cleaning team you will NOT get your deposit returned and extra cleaning charges may be invoiced to you.
Butlin’s operate an open water policy whereby all children must be supervised by an adult at all times around open water and under no circumstances go swimming in lakes, ponds or moats.
We do not supply bedding or duvets pillows for the pull out sofa bed in the lounge; if you need to use the sofa bed please bring a full set of bedding with you. Please bring your own towels and tea towels.
Payments and Cancellation
All payments are to be made by bank transfer.
When booking your break, a non-refundable deposit of £50 will be charged. This will secure your booking. Your confirmation email will state the date that the balance is due. Should full payment not be made by 6 weeks before the holiday start date, the holiday will be re-advertised and your holiday cancelled. No refund will be given.
The balance of all breaks will be payable 6 weeks before the start of the break. If the break is booked with less than 6 weeks before the start date then the full balance will be payable immediately upon booking. All holidays include a non-refundable £10 Butlins admin fee.
The deposit and Butlins admin change is non-refundable.
Should you wish to cancel the break once some/all of the balance has been paid, we will refund the holiday cost, minus the deposit and Butlins admin charge using the following scale:
Longer than 6 weeks – 100% (not including deposit and £10 Butlins admin fee),
Between 6 and 5 weeks - 50% (not including deposit and £10 Butlins admin fee),
Less than 5 weeks - 0%
Booking Changes
Please note that any amendments to the booking will incur a £35 Butlins admin charge.
Misc
We STRONGLY recommend that you take out private travel insurance for any circumstances that are out of our and your control.. We do not take responsibility for any loss or damage to personal items within the caravan. The caravan should be kept locked at all times when not occupied and during the night. Butlin’s reserve the right to change any advertised entertainment and we cannot take any responsibility for this
