Our licence agreement with Parkdean states we are unable to rent to single sexed groups i.e. No Stag or Hen Parties!
We also do not accept groups of adults under the age of 25 as this is a family holiday park.
Our caravan is ... Show more
Our licence agreement with Parkdean states we are unable to rent to single sexed groups i.e. No Stag or Hen Parties!
We also do not accept groups of adults under the age of 25 as this is a family holiday park.
Our caravan is strictly NO SMOKING.
We ask for the caravan to be left as you find it on arrival, clean and tidy, all cleaning materials and appliances are provided. I hire you a privately-owned caravan as a sign of good faith and expect all rules to be adhered to. We also ask you to ensure rubbish is placed in a bin at a rubbish bay (which you will find in several places around the
park) and not left outside the caravan on your departure. Also, the fridge, freezer and cupboards must be emptied of all food.
I have been fortunate that all our customers have treated the caravan respectfully and have had their bond returned. If any damage to the caravan occurs then you will be liable to pay the damages as you are responsible for the caravan at time of rental. Any unreasonable mess left by you or evidence of smoking inside the caravan a fee of £100 for deep cleaning will be enforced. (You are agreeing to this at time of booking). If beds are used without bedding you will be charged for professional cleaning or replacement.
We ask all guests to respect our caravans as if it was their own. Any serious damages or serious breakages are your responsibility as you are responsible for the caravan when you stay. Included in this are broken slats to beds, and soiled mattresses.
Your non-refundable £100 DEPOSIT SECURES YOUR STAY, and is held as your bond which is refunded on departure as long as the caravan is left clean and tidy as you found it with no damages and balances have to be paid 4 weeks prior to your holiday.
A £100 bond is necessary to ensure the caravan is left clean, tidy with no breakages, vacuumed, all bed slats intact with no damage or missing parts, any contents of kitchen, bedrooms, bathroom, dining and living areas missing, dishes put away clean and bins/rubbish disposed of or taken away, fridge empty/clean, microwave empty/clean, gas turned off, no smoking/vaping or signs of smoking/vaping in caravan; on these conditions this is returned within a day.
Our caravan is pet friendly to a well-behaved dog, £20 additional charge. All dog mess must be cleaned by guests and disposed of correctly. Please do not allow dogs on any of the beds.
Check in/out times are: in from 4pm and out by 10am.
Passes are not included but will be available to buy on site from reception. *Please Note: If any Government Covid guidelines come into place, there may be restrictions and some facilities/entertainments may be limited/restricted, prices quoted are for the use of a personal caravan on Trecco Bay only. We cannot be held responsible for any changes of the restrictions before or during your stay.
Self-Check-in; the caravan has a key safe for access and you will receive a message with the key code. There is no need to queue in reception; you can go straight to the caravan.
The maximum number of persons able to stay in the caravan is 6 at any time. Please do not breach the park health and safety rules or you will be asked to leave the park by Security and no monies returned.
Only 1 car in the parking spots directly next to the caravans, all other vehicles must park in the main car park. Please only use designated charging points for Electric cars - the power supplies in the caravan do not support the voltage needed to power cars. Anyone found to be breaching this will be asked to leave immediately and no monies refunded.
Anyone found committing any illegal activity will be escorted off the park and all monies paid kept. Anyone caught using illegal drugs (cannabis, Cocaine etc) on camp will be escorted off camp IMMEDIATELY by security along with all guests staying at the caravan and NO MONIES REFUNDED.
Please be respectful to all neighbouring caravans and keep noise to a minimum from 10:30pm. Anti-Social behaviour will not be tolerated on camp and you will be escorted off camp IMMEDIATELY by security along with all guests staying at the caravan and NO MONIES REFUNDED. ...Show less
Please provide us with a mobile number so you can be sent the code for the key box, approx 30 minutes before check in.
Please let us know if there is an occasion e.g. birthday, anniversary during your stay and we will do our best to decorate the caravan for you.
Directions to caravan:
After going through security, please take the first left. Follow this road until you reach the roundabout and must take the second exit. When you get to the next roundabout please take the first exit, the caravan Pines 2 is the second on the right.
Parking is on the right of the caravan as you look at it from the front. There is room for one car only. Additional cars must be kept in the main car park.
We check levels of gas regularly but should you find you need more during your stay please contact the number from the poster on the boiler. ...Show less
