To secure any booking we require a deposit to be paid in advance, this deposit amount is equivalent to one night’s stay. Deposit payments must be 'cleared funds' before a booking can be confirmed.
Guests must check-in and ... Show more
To secure any booking we require a deposit to be paid in advance, this deposit amount is equivalent to one night’s stay. Deposit payments must be 'cleared funds' before a booking can be confirmed.
Guests must check-in and check-out by the times stated below;
Check-in after 15:00 on arrival day.
Check-out by: 10: 00am on day of departure.
Cancellation, returned deposit & non-arrival conditions:
Guest who need to cancel a booking should contact us as soon as possible. Deposits already paid are only returned in accordance with the following conditions:
Cancellation made 15 days or more in advance of arrival date = full deposit refund.
Cancellation made 14 days or less of arrival date = 50% of deposit refund.
Cancellation made 48hrs or less of arrival date = No refund issued, full amount of booking due.
In the rare event we need to cancel your booking with us, please be aware that we cannot be held liable for circumstances beyond our control and that our liability to you is limited to the refund of any payment already made.
Damages & lost property:
We reserve the right to charge the lead guest for any damages caused through the course of a booking by any member of the booking party. This includes breakages, spillages, stains, damage to furniture or fixtures and fittings. Any accidental damages should be reported as soon as possible in order to minimise damage and associated costs. Lost keys will incur a small replacement charge of £5.00
Smoking:
Guests are asked not to smoke in the caravan & to avoid dropping any burning item on the decking as this is very easily damaged with heat. Please do not use BBQ’s on the decking.
Dogs:
Dogs are very welcome at our caravan, we just ask that you use the fleeces provided to safeguard carpets, furniture & beds from wet & Sandy paws.
Pens:
Please do not use any felt tip pens or nail varnish in the caravan. We provide a selection of pencil crayons.
Our right to cancellation:
We reserve the right to cancel any booking without compensation, refund or reimbursement if the terms of these conditions are breached. ...Show less
When making enquiries please insure to include preferred contact details.
Also required;
Exact dates requested,
Lead name & contact details
Party size & ages,
Car registration
When making enquiries please insure to include preferred contact details.
Also required;
Exact dates requested,
Lead name & contact details
Party size & ages,
Car registration
...Show less