White Acres Holiday Park - Holiday Accommodation 1678

Date of stay - 29 Jun 2019 - 6 Jul 2019

This was our second successful visit to ‘White Acres’ and this caravan pitched at plot 403 Oak Forest. This caravan was new for 2017 and is still in great condition with no obvious signs of dilapidation; the housekeeping service is very good, the caravan is fresh and clean. Importantly the bedding/laundry service is sharp and clean. (don't forget to bring your own towels). The caravan is tucked away in a large corner area with no through traffic or passing visitors on foot. It is hedged with plentiful trees and laurel hedging. The main large side deck is west facing, the front smaller deck is north facing which draws a cooling breeze throughout the caravan as and required (just open the doors), perfect on a red hot sunny day. We had uninterrupted sunshine throughout our stay, the caravan was comfortable and not stifling hot... Opportunities to improve would be bedside reading lamps, door hooks for robes in the bathroom and en-suite toilet areas... The communication and payment method direct with Adrian was first class. “Thank You”... Also on site: 5 fishing large lakes Convenience shop for essentials... treats, sweets, gifts and toys Launderette, pool complex and amusement area, beauty room Fish & Chip shop, clubhouse bar and grill

Now have bedside lamps in master bedroom.

Date of stay - 5 Aug 2017 - 19 Aug 2017

Lovely stay this August. Very clean and provisioned caravan in a great location. Parking for two cars was fantastic, great big sofa. Everything was brand new and barely used. Very quiet cul-de-sac and fab decking area with patio set. Would highly recommend to anyone and will definitely give James or Adrian a call to rebook upon our next visit to White Acres. 10 out of 10.

Thanks Paul for your great review hope to see you again next year. Very glad you had a good holiday

Date of stay - 30 Jul 2016 - 13 Aug 2016

JUST RETURNED FROM A 2WEEK STAY IN THIS CARAVAN. IT WAS OUR SECOND YEAR STAYING IN THE SAME CARAVAN. HOME FROM HOME. GREAT DECKING AND FURNITURE FOR OUTSIDE DINING. FULLY EQUIPPED FOR A FAMILY WITH YOUNG KIDS. NO GRUMBLES. THE BOOKING PROCESS AND ACCESSING KEY REALLY EASY, ANY QUESTION WE HAD ANSWERED PROMPTLY. WOULD GO BACK AGAIN

thanks for the nice review many thanks.

Date of stay - 23 Jul 2016 - 30 Jul 2016

We paid £700 for this caravan in the chestnut forest area (248) as the views from here are stunning. The van was of average price but it was not of average standards. When arriving at the caravan the cleaner was leaving having told us she had to spray air freshener everywhere because of the smell. After a few hours once the air fresher smell had started to subside we found out why. One of the small bedrooms stank of urine, also the couch in the living room did too, the carpet smelt and the duvets that were tatty and old also smelt. It was over powering! There was mold around the caravan including on the curtains and one of the lamp shades. Nobody slept a wink that night. We spent Sat afternoon and Sunday buying cleaning products and air fresheners and trying to get rid of the smell, not how I expected to spend the first couple of days of my holiday. Especially being in tears. Fortunately a very kind lady who works there saw how upset and stressed it had made me and managed to get us another van to stay in.Other wise our holiday was ruined. We packed up as quick as we could with 2 young children and then finally unpacked again in a smell free van! To me honesty is the best policy and this was not the case here.We were led to believe the van was in good condition and not informed of the problems and you expect when people take so much money off you that you will get a good service. This was not the case. Just hope it gets sorted before the next family arrives. No refund or compensation for the days lost and extreme stress it caused me and my family was offered. Will not be staying here again.

Cat we please remove this review because it is not relevant to this van it was for an old van that we no longer own thanks.