We do ask if you need to use the travel cot to please supply your own bedding.
Whilst we do have a cleaning company to come in and do the changeover we do ask that you please leave the caravans clean and tidy with all rubbish taken ... Show more
We do ask if you need to use the travel cot to please supply your own bedding.
Whilst we do have a cleaning company to come in and do the changeover we do ask that you please leave the caravans clean and tidy with all rubbish taken to the large bins before you leave.
Payment:
A non-refundable deposit of £50 is required to secure the holiday booking. No dates will be reserved without cleared payment.
The balance is due 8 weeks before your holiday start date.
All holidays booked less than 4 weeks before your holiday start date need to be paid in full including refundable bond.
A security/cleaning bond of £75 is required with the balance. This is refundable once our cleaning staff have carried out their final inspection. This will be returned within 14 days although we will endeavour to return this within 7 days when possible.
Damages:
Please report any issues to me as soon as possible. If any breakages/damages occur or removal of items from the caravan are to be found on inspection, this will be taken out of your bond and the remainder sent to you.
Payment can be made via bank transfer details of which will be given to you on booking.
Cancellations:
Should you wish to cancel your booking:
The deposit is refundable up to 14 days after payment is made.
If payment for the holiday is made in full, a refund will be given up to 12 weeks before the holiday start date, less the deposit and any admin fees incurred. If holidays are cancelled less than 12 weeks before your holiday then unfortunately no refund will be given other than your £100 refundable bond. Please be aware refunds may take upto 28 days to be issued.
COVID-19: According to Current guidelines Butlins along with everywhere else should be running normally by June 21st. If BUTLINS closes the resort due to the Virus. We can offer you alternative dates so you can take your holiday at a different time or we can offer you a refund (minus non refundable deposit). If YOU cancel, our normal cancellation policy applies.
Restrictions:
Unfortunately caravans may not be let to persons under the age of 18 or to groups of the same sex with exception to Adult Music Weekends. These are rules are set by Butlins to maintain the family atmosphere. All bookings for any break that include under 18s must include a responsible adult who is at least 25 years of age.
There is 24hr security on site and also the Caravan Village, Therefore Butlins rules and regulations MUST be adhered to whilst on the resort and also the Caravan Village. If in the unfortunate event you or any of your party cause a disturbance and are asked to leave the resort No refunds will be given.
SORRY NO PETS ALLOWED
NO SMOKING
TOWELS ARE NOT PROVIDED
BED LINEN IS PROVIDED (except travel cot bedding)
Got a question? Please feel free to drop me a message. ...Show less