By booking a stay with us you agree to all our terms and conditions listed below:
1. Arrival time 16:00 (4pm) at the commencement of your holiday. With a departure time of 10.00 am.
2. No more guests than the caravan berth are ... Show more
By booking a stay with us you agree to all our terms and conditions listed below:
1. Arrival time 16:00 (4pm) at the commencement of your holiday. With a departure time of 10.00 am.
2. No more guests than the caravan berth are allowed to stay at any time. This is to comply with the fire and safety regulations. Any infringement of this rule will result in the immediate loss of your holiday with no monies refunded.
3. We understand that accidents do occur and we try to cover as much as possible. If any of your party does have an accident or damages anything could you please let us know via text as soon as possible (07411020545) so this can be rectified for the next guests. All breakages or damages must be paid for in full.
4. Our aim is to rent caravans of a high standard that are cleaned to a high standard; we believe that all guests have the right to expect such a service. To help us achieve such a very high standard, all our guests agree to take care of the caravan, which they are renting, and will leave the caravan in a clean and tidy condition at the end of their holiday.
5. Any damages or breakages must be paid for and if the caravan is left in an untidy and dirty condition at the end of your stay you will be charged to cover additional cleaning costs. To prove that the caravan is left in an unsatisfactory condition, photographs will be taken before the caravan is cleaned and used as evidence.
6. We love pets and understand that a pet is part of the family. Please ensure you confirm they can come before booking. Maximum 2 pets allowed.
7. Smoking is NOT allowed in the caravan. If you do smoke please do so outside. Please be careful with Cigarettes at all times. The caravans are fully checked each week ANY DAMAGE CAUSED BY SMOKING AND CIGARETTES YOU AGREE TO PAY FOR AT FULL COST.
8. We cannot accept liability for any injury, loss or damage suffered by you or any member of your party, (pets are brought at your own risk - we accept no responsibility for any pets brought to the caravan)
9. Please note the sites on which caravans are sited cannot be held responsible for any defects, all complaints/ injuries must be reported at once to us.
10. You must inform us if you or any of your party contract infections / contagious diseases while on your stay, this is for other people safety and personal hygiene!
11. We are hiring our accommodation only and have no liabilities or control over the resort's facilities. The resort reserves the right to close facilities for maintenance or other reasons or change scheduled entertainment programs.
12. If any nuisance or disturbances are caused by yourselves, the park operators reserve the right to ask you to leave the park. This will result in the immediate loss of your holiday with no monies refunded.
13. Personal Property - The Service Provider shall not be liable for any items of property left in the caravan. All items are left at your own risk
14. Electric Vehicles - The charging of electric vehicles is not permitted in our caravans. The caravan is designed to run on a 16a power supply and the additional power required to charge your vehicle can overload and damage the electrical supply, potentially leading to fires. You will be liable for the full costs of any damages caused by the charging of electric vehicles. There are dedicated vehicle charging points located in Skegness.
15. Keys - Any keys that are not returned will incur a charge of £25 per set for the replacement of the locks. This includes if they are lost, stolen, or misplaced.
16. Key Fobs - Any key fobs that are not returned will incur a charge of £25. This includes if they are lost, stolen, or misplaced.
17. Refundable Bond - The final assessment of damages is made by the owner of the property, and any disagreements should be taken up with them directly. We have no responsibility or liabilities for any monies owed from the refundable bond. If the caravan is not left in a secure manner (I.e. Windows open, Doors unlocked) then £10 will be retained. Any late checkouts (after 10am) will incur a charge of £20 up to 12pm, or the full bond amount thereafter. Anyone found to have brought pets which have not been booked in will lose the full amount of the bond. Anyone found to bring additional Guests to stay in the caravan (not listed on the booking form) will lose the full amount of the bond. If the caravan is not left in a tidy manner, then addition cleaning charges will be incurred. Dirty carpets caused by outdoor footwear will include a cleaning charge of £30 Anyone found to have left heating or gas appliances turned on after they depart will be charged an additional fee. Please note if damages or costs exceed the amount you have paid, then you will have to pay the extra costs to rectify the problems. ...Show less
