Filey, North Yorkshire
Sleeps 6 Bedrooms 2
Charlie And Mags Logan
This listing was set live on the 13th March 2013
Holiday home facilities
Holiday home facilities
Adapted, spacious, fully equipped two bedroom caravan, suitable for wheelchair users and families and up to two dogs. Private car parking space. Full length ramp to both doors. Sliding doors to all rooms. Both bedrooms comprise two single beds, the larger room is very spacious between beds allowing plenty of room for wheelchair's or a travel cot (if requested). Living room area has a 'pull out' double sofa bed.
The toilet and shower room has been fully adapted to include grab rails, shower seat, the shower base is level to the floor which allows access in the shower with a wheelchair if needed also making it easily accessible to those with limited mobility. Great for parents with young children who require supervision whilst in the shower. (Previous guests have said they 'Love' the shower size).
Other features include lowered kitchen surfaces, spacious living area with easy access throughout the caravan. The caravan is also double glazed with central heating. An easily accessed Patio area. Also included are iron, ironing board, hair-dryer, hoover, small patio table and chairs, toaster, microwave, kettle, electric can opener, flat screen TV and DVD combi with free view. There is also a TV/DVD combi in the smaller bed room.
The caravan also has a fire extinguisher, Fir Blanket, smoke alarms, 2 carbon monoxide detectors.
All bed linen is provided, with free bed making service for your arrival. Travel cot could be made available upon request. Dogs welcome (sorry, no more than two dogs will be considered) medium sized pet cage supplied. There is no smoking permitted inside the caravan however, if you wish to smoke outside a bin can be provided for your use.
All electrical equipment has been P.A.T tested, gas certificate, Electrical testing has been completed for 2016, (mandatory every 3 years) and owners insurance.
TERMS AND CONDITIONS
Terms and Conditions
Due to various issues over 2015, we have had to amend our terms and conditions. We hope you will still enjoy your stay.
A deposit of £50 for each week booked (non- refundable) will be payable within ten days of booking.
The balance of the holiday is to be paid in full 28 days prior to arrival.
We also need to know the ages and the sex of each child who will be staying in the caravan and whether they are siblings. (This is necessary as sleeping arrangements need to meet the laws on child protection policies).
Due to the extent of damage caused by a small number of guests in 2015, we are now asking all guests from 2016, to pay a refundable bond of £50, to be paid at the time of booking. The caravan will be checked prior to check in and on check out, all damages and or breakages will be recorded and if any damage is caused to the caravan a bill WILL be raised against the guest responsible for the damage. Guests will be invoiced for all damages and this will be taken from the bond and any remaining monies will be refunded and a receipt given to that guest. Should the cost of damage amount to more than the £50 bond, an invoice for the total amount will be raised against the guest/s responsible and payment will become due immediately.
Any guest requesting a call out by the park staff, other than for an emergency for GAS, ELECTRICAL FAULTS OR WATER, WILL be invoiced for this call out and the cost deducted from the bond
Guests are requested to contact the owners in the first instance, if they feel a call out is necessary for any reason except in the event they can smell gas, leaking water, blocked toilet.
No refund of deposits will be given under any circumstances.
Refunds of any other monies paid (Other than the non- refundable deposit) prior to your stay, will only be considered in the event of an emergency, where you are unable to keep your holiday dates.
If the cancellation is LESS than 7 days prior to your expected arrival, no refunds will be made. This is because of the possibility of the owner not being able to re let the caravan at such short notice.
Any refunds made for any reasons less than the 7 days, e.g. life threatening serious illness and or death, will be at the discretion of the owners.
Weekly bookings are from Saturday to Saturday, or may be negotiated in some circumstances.
We DO NOT take bookings for under 18 year olds under any circumstances unless an adult aged 25 or over will be residing in the caravan as well.
We DO NOT permit the use of chip pans or deep fat frying in the caravan
Check in - 3pm onwards. (Earlier Check in may be possible, please check when booking).
Check out - Strictly, 10 am (Thank you). This is to give plenty of time for the cleaning and any maintenance work to be carried out prior to the arrival of the new guests.
Arrangements will be made for Key Collecting and details of how to get to the park, will be enclosed with your receipt for payment of the balance for your stay.
LOST KEYS the event of guests losing the keys to the caravan, a charge of £12 per key, for replacements will be made. This is payable before your departure. A receipt will be given.
Park Passes are not included in the price, but can be purchased at reception on the day of arrival.
NON FAMILY GROUPS - The conditions of Haven Holiday Parks state that same sex groups are not permitted, however same sex family members may be permitted, also people with same sex carers. Check when booking if unsure. Thank you.
We do not have lots of rules and regulations but would advise ALL our guests to familiarise themselves with the information booklets in the caravan to ensure a safe, happy and fun packed holiday. The only thing we would ask you to do is to please give us your constructive feedback on your stay and whether we could make anything better.
Due to the needs of many of our guests we endeavour to make sure your stay is as problem free as possible, however, we have recently had to take some advice re the use of Oxygen.
Guests requiring Oxygen are asked to ensure this is booked well in advance and that the company delivering the Oxygen, deliver to the caravan and NOT reception. We are happy to be present for delivery if guests feel that they may not arrive on time for the delivery please arrange this on booking).
The equipment should be collected (if possible) 24 hours prior to departure. If this is not possible it should have been pre- arranged with the company that the equipment needs to be out of the caravan by 10am on the morning of departure.
The gas cooker cannot be used whilst there is Oxygen in use in the Caravan.
If in any doubt, please discuss prior to booking.
Mags and Charlie Logan
Holiday park facilities
Holiday park facilities