Parkdean Newquay Holiday Park

Date of stay - 21 Aug 2021 - 28 Aug 2021

Our family of 5 are 2 adults 2 teenagers and a 9 year old,we had a fantastic holiday in becky and Ricky's caravan its situated in the perfect spot on the site between the pools and all amenities , the van is modern spacious and well equipped with everything you need as we arrived the caravan was clean and ready for us to enter well before arrival time,and becky kept in touch throughout on arrival times,once inside it was spotless , the outside decking/balcony is wonderful the sun shines on it all day early till late its very large and easily fits a larger family all enjoying a meal or drinks out side together I would highly recommend becky and rickys cararavan for a great holiday experience we shall definitely book again another time .

Date of stay - 31 Jul 2021 - 7 Aug 2021

A lovely stay,caravan in a fantastic location on the park. The owner Becky is very helpful. We woukd definitely book here again.

Date of stay - 31 Jul 2021 - 7 Aug 2021

A lovely stay, caravan in a fantastic location on the park. The owner Becky is very helpful. We would definitely book here again.

Date of stay - 27 Jul 2019 - 4 Aug 2019

Great caravan everything you need and more. Site is fantastic for kids.

Date of stay - 20 Jul 2019 - 27 Jul 2019

It is with regret that I'm having to leave negative feedback regarding mine & my children's stay. We had problems with the caravan from the 1st day of our stay, a cupboard door was hanging off its hinges, this was reported and I was assured that someone would come to fix it, no one came, it kept falling off and on several occasions landed on our feet. The 2nd day of our stay we noticed a leak coming from the boiler, again contacted the owner, this time something was done, but resulted in the electric being turned off, this could have ruined our fridge full of food! The leak was fixed I was hoping that this would be the end of the problems, but no we then were left without any hot water for 2 days, resulting in us having to use the onsite showers, which wasn't ideal in the slightest, the point of us staying in a static caravan is that we don't have to use the onsite showers. This was supposed to be a relaxing holiday, but I spent alot of my time sorting out problems, many emails to the owner. All we got was £50 refund, this isn't enough for the time and inconvenience that we hadto deal with. I'm a single mother and this cost me alot of money, and now to be ignored by the owner in my request for a further refund, I've had no alternative but to leave the feedback I have. My family have been going to Parkdean for 10 years and have never had any problems, intact we stayed in the same caravan last year. Unfortunately the owner is now taking no responsibility over the problems, she has my money and now doesn't care. I've hadto report this to Parkdean to hopefully have this resolved satisfactorily.

Thanks Tracy Dperhapsvyou could add I done everything in my power to amend. It was not my fault that the boiler decided to go on me It was fixed as soon as parkdean got their plumber this was not my fault. The door wa# also mended it was a shoe cupboard and I remember emailing you all the time explaining what was happening. You were always happy. I always explained It’s funny if you look at other reviews. They are very good.

Date of stay - 25 May 2019 - 26 May 2019

Hi Becky,Thank you for our brilliant week in Cornwall staying in your caravan.Our family has been staying here on this site for many years and we plan to do so for many more. We look forward to returning to your caravan in October and will use it again if available in the future. The caravan is very well located near the pools and amenities but it is in a quiet position. The veranda is perfect with views over the hillside and everything you need is in the caravan.

Thanks Neil and family. Much appreciated

Date of stay - 5 Aug 2017 - 12 Aug 2017

Just returned from a lovely holiday at Parkdean's Newquay Holiday Park at Willow Way 17. The caravan whilst older is in very good condition and spotlessly clean. It has 3 bedrooms and is spacious throughout. In terms of positioning you really can't get any better than this. In terms of comparison it is similar to what you would expect from a larger deluxe plus on a Haven site however you don't always get decking at a Haven site. The caravan has its own allocated parking. The site is relatively small so the caravan is easy to find and is very close to the heated outdoor pools (3 pools for age groups and a huge slide!) and also the shop and entertainment complex. Please note the entertainment passes need to be purchased separately however is only £57 for a week, which covers everything. There are 11 beaches around Newquay and whilst Fistral seems to get quite a lot of attention only a couple of miles down the road is Porth beach, which is stunning and perfect if you have little ones. You also have Watergate Bay and Mawgan Porth beach a few miles further up the same road. There is a Co-Op approx 2 miles away if you don't want to pay site prices for the every day essentials and a Sainsburys in Newquay centre. Only 10 miles away is Camel Creek Theme park, which is the sister site to the well know Crealy Theme Park in Devon. If you have younger children its brilliant. We had a fantastic holiday and would highly recommend Willow Way 17 if you are considering a holiday in beautiful Cornwall.