Lydstep Beach, Tenby

Guest Comments

This caravan's position is only really suitable when the weather is good, as it's so close to the sea. We were hoping to have a peaceful autumn 4 day break, but unfortunately, the terrible storm Ophelia hit the Welsh coast which ruined our holiday. The waves were so large, they were coming over the top of veranda and hitting the caravan. We were terrified the windows were going to go through. One wave was so powerful, it pushed one of the veranda glass panels through and threw all the outside furniture around. Despite contacting the owner, repairs or cleaning up after the storm were not carried out during our stay, so the we were unable to use the veranda and ended up going home after 2 nights. The owner didn't seem concerned that we had cut our holiday short and no form of refund was offered either. There were no instructions on how to work the boiler or heating, so had to work it out ourselves and there was no information on things like fire safety or where the refuse disposal point was, the only instructions we found was a tick list on making sure we had cleaned the caravan thoroughly on leaving, which we did. We wouldn't stay here again, we've stayed in far better equipped caravans than this one at a much more reasonable price.

Owner Feedback

Hi Sandra Thank you for your feedback. I'm really sorry that storm Ophelia happened during your stay. Unfortunately I cannot control the weather and it has happened to me during my own stay so I totally understand your feelings. However, I don't agree with your comments regarding my lack of concern or the maintenance team as I replied to your text the next morning. I called the team to go and visit you the same day, which they did but they weren't able to carry out the repair to the panel straight away as parts needed to be ordered in. I also followed up to check how you were and you replied but did not mention having to cut your holiday short due to the weather. I've never had an issue with people being able to use the boiler or heating before, or finding the refuse points but I will certainly take your comments on board. I'm sorry that you wouldn't want to stay here again as in normal weather conditions you really cannot beat the location.

Guest Comments

Amazing caravan! I have stayed at Lydstep several times previously and this caravan definitely has the best position within the site. Standard of the caravan was extremely high. On arrival I was greeted with prosecco, chocolates and cake. A fantastic week, in an amazing caravan in a superb position. As a solo traveller I felt safe and comfortable throughout. Thank you for sharing your wonderful caravan!

Owner Feedback

Thank you for your lovely review, Glad you enjoyed it!

Guest Comments

Lovely stay at Lisa caravan like the extra welcome gift of wine and sweets Lisa leaves for you would like to say again next year

Owner Feedback

Hi Adrian - Thank you for your lovely review, I am glad you enjoy your stay!

Guest Comments

Perfect! Lovely comfortable caravan in the best location on the site. Sitting on the decking area you will never want to leave. Thank you Lisa and Lee for yet another great holiday.

Guest Comments

Had a wonderful holiday in this fabulous caravan, we took our 5year old niece who didn't want to come home from there. Caravan was immaculate and everything there that we needed. Views were spectacular, it felt as if we were on a ship when looking out from living room as only the sea we could see, wonderful! Thankyou lisa for the lovely chocs and wine that you left us and for getiing back to me asap answering all my questions. Definitely booking for next year. Fab!!

Owner Feedback

Thank you for your lovely review we are glad you enjoyed your stay and thank you for leaving the caravan spotless.

Guest Comments

Well what more can I say after staying in this caravan it was simply perfect! on arrival it was spotlessly clean, very comfortable, amazing views and it had everything you could possibly need for a truly relaxing holiday! wonderful friendly service from the owners, we look forward to returning there next year!

Owner Feedback

Thank you for your lovely review we are glad you enjoyed your stay and thank you for leaving the caravan spotless.

Guest Comments

An amazing caravan, beautiful views, sounds of the sea and smells of the surrounding forestry, and a great service. A relaxation zone from the hustle and bustle of every day living. I hope to visit again and again and again. Thank you Lisa and thank you Lydstep haven.

Owner Feedback

Thank you for your lovely review we are glad you enjoyed your stay and thank you for leaving the caravan spotless.

Guest Comments

We have stayed here on 2 occasions with our 4yr old son and had the most amazing holiday. The caravan is 5star and wonderfully presented with the best scenic view on the site. When the tide is in it is literally a stones throw away with the sea lapping against the rocks. The decking area and furniture is fab and we made the most of it everyday. Lisa and Lee left an amazing hamper and wine. The caravan is equipped with everything you need and more.Our 4yr old loves it and can't wait to go back.

Owner Feedback

Thank you for your lovely review we are glad you enjoyed your stay and thank you for leaving the caravan spotless.

Guest Comments

Beautiful caravan situated on one of the best positions on the park.Everything is 1st class throughout . Lisa, the owner is willing to answer any inquiries you may have , if you decide to book the caravan do so quickly as once you have stayed there you will want to go back again as we did .

Owner Feedback

Thank you for your lovely review we are glad you enjoyed your stay and thank you for leaving the caravan spotless.