Trenance Holiday Park, Newquay

You certify that you are over the age of 18 and will be a member of the party staying at the caravan during the letting period and agree to the booking conditions on behalf of all members of your party.

There should be no more than 6 persons in a 2 bedroom holiday caravan, this includes children and babies.

We require a £50.00 deposit via cheque or Bank transfer at the time of booking. The final balance is payable 4 weeks prior to the holiday start date. You will incur admin costs and the loss of your booking deposit if we have to re-advertise the holiday.

If you cancel your holiday more than 28 days before the holiday start date we will refund the full cost of your holiday minus a £15 admin charge for re-advertising. If you cancel within 28 days of the holiday start date we will refund the cost of the holiday minus the £50.00 booking deposit and minus a £15 admin fee. However if the holiday is unsuccessfully let for the period you have booked no refund will be issued.

The caravan will be ready for your arrival no earlier than 3pm on the day of your arrival and must be vacated no later than 10am on the day of departure.

The caravan must be left in an undamaged clean and tidy condition with all rubbish placed in the bins provided around the site.

You and your guests are responsible for any accidents or damage caused by misuse or neglect of any electrical appliances provided in the caravan by us.

You are responsible for any accidents or damage caused by any electrical appliances bought into the caravan not provided by ourselves. The electrical supply must only be used for lighting, television and low powered electrical items as per the site rules.

Duvets and pillows are supplied for the use of the people named on the booking form only. Pillows and duvets are NOT to be taken outside for use. Bedding is not provided for travel cots.

When leaving the caravan all windows and doors must secured and all heaters and plug sockets are turned off.

Smoking is strictly not permitted in the caravan.

No single sex groups are allowed as per the site rules.

It is your responsibility to inform us straight away if there is any fault to any fixtures or fittings or electrical appliances.

We accept no responsibility for misuse of any contents, appliances or fixtures and fittings.
You are responsible for the care and supervision of your own party at all times

Dogs are allowed but please check and confirm at the time of booking. Dogs must be kept on a lead at all times and all dog waste disposed of immediately.

The holiday park will not tolerate any excess noise or rowdy behaviour within the campsite. If you are in breach of the site rules you may be asked to leave.

All keys must be returned when you vacate the caravan. Any lost keys will be charged at £10.00 per key.

It is your responsibility to inform us if any belongings have been left behind. A charge of £5.00 will be charged in addition to any postal charge to return any items.

We reserve the right to refuse any booking or terminate any holiday at any time if the above terms and conditions are not observed.

You are responsible for your own holiday insurance.Minimise Booking Terms