Hopton Holiday Village, Hopton On Sea

All bookings are to be made through this website.
Enquiries will be replied to within 48hrs.

A copy of our terms and conditions will be sent to you on completion for your reference.

Restrictions
• Led hirer must be at least 21 years of age
• No same sex groups. Family and friends same sex groups maybe accepted on request
• No smoking or vaping
• No pets

Deposit and booking
• Dates are secured once booking form and damage/ deposit of £100.00 is received.
• Payment method accepted: Bank Transfer.
• Payment in full is required no later than 6 weeks prior to arrival date.
• If your enquiry and subsequent booking falls within 6 weeks then full payment and waiver is required immediately (no later than 48 hours from receipt of booking form)
• If payment is not received in full within the 6 weeks of arrival date then you will lose your deposit and your dates.
• If you cancel your holiday at any point you will lose your deposit.
• Cancellation fees apply within the 4 weeks prior to arrival date.
28-21 days – 75% refunded
20-14 days – 50% refunded
13-7 days – 25% refunded
6 days or less – no refund
• If no damage occurs to our holiday home during your stay your deposit will be refunded via bank transfer within 7 days of your departure date.
• If we have to cancel your holiday for any reason, other than our terms and conditions being broken, you will receive a full refund.

Our van
• During your stay you are responsible for the keys. If you lose these then you will be liable for the cost of replacement keys and locks.
• Please be mindful of the use of heating and lighting during your stay, turning ON and OFF when required. The boiler has a timer for your convenience (see welcome book)
• Please respect our neighbours during your stay keeping noise to a minimum during unsocial hours
• Our caravan must be left in a clean and tidy condition upon your departure.
• You as guest are responsible for safe us of all equipment provided within the van, our best efforts are to monitor and maintain equipment, but any equipment you feel is unsafe needs to be reported and must not be used.


• Please refer to our welcome book for additional information needed during your stay and respect our house rules;
 Please no food on the sofas unless you use the throws
 Please use the cover when cooking in the microwave
 Please use the table mats on the table heat proof mat in the bedroom, and coasters to prevent burn marks on surfaces.
 We have provided a dishcloth and scouring pad for you use, please throw them away at the end of you stay.
 Please empty the bin when you leave
 Please spray the shower with the spray provided after every use.
 We have provided hand towels, tea towels and a bath mat for you use. Please place them in the main bathroom when you leave.
 NO felt pens, paint, glue or playdoh in the holiday home.
 Bed linen MUST be used on all beds.

• Under no circumstances must an electric powered car or scooter be charged using the electricity supply to our van or your damage waiver will be retained.

Inventory
• A full inventory is supplied for your convenience.
• Please report any damages as soon as possible however insignificant. You may be asked to replace said items at a like for like basis, at your cost to prevent losing your damage waiver.

An eviction from our caravan will take effect upon the following:
• Unreasonable behaviour by the guests, as reported and verified by Haven.
• Smoking/Vaping inside the van.
• Illegal drug use - you will be reported to the police.
• Pets being taken into the caravan.
IF EVICTION OCCURS NO MONIES WILL BE REFUNDED UNDER ANY CIRCUMSTANCES.

• PLOT NUMBER WILL BE GIVEN 48 HOURS PRIOR TO YOUR ARRIVAL AND KEY CODE SENT VIA TEXT MESSGAE AT CHECKI IN TIME,
• CHECK IN TIME IS FROM 2PM AND CHECK OUT TIME IS NO LATER THAN 10AM. THESE TIMES MUST BE ADHERED TO.
• UPON DEPARTURE KEYS MUST BE RETURNED TO KEY SAFE AND COMBINATION NUMBERS MIXED FOR SECURITY.Minimise Booking Terms