Terms and Conditions of Booking
1. The contract is between OWNER (Helen Eyres) and the person making the booking the GUEST (Insert Name).
2. Bookings cannot be taken from persons under 18 years of age.
3. Bookings: Upon receipt ... Show more
Terms and Conditions of Booking
1. The contract is between OWNER (Helen Eyres) and the person making the booking the GUEST (Insert Name).
2. Bookings cannot be taken from persons under 18 years of age.
3. Bookings: Upon receipt of your confirmation of booking, either by email or telephone, the accommodation will be provisionally booked. This will be held for a period of no longer than 7 days. The deposit (minimum £100) must be made immediately to secure the booking. Should you cancel your booking the deposit will be retained as all deposits are non-refundable.
4. Payments: All payments will be made in pounds sterling. Where the booking is made within 6 weeks of the holiday start date, full payment is required at the time of booking. All other bookings will require a deposit of £100 with the balance of the hire monies due 4 weeks prior to arrival. Short breaks must be paid in full at the time of booking.
5. Breakage Deposit: A returnable breakage deposit of £50 is payable with the final payment for the holiday. This will be returned in full within 7 days of holiday completion if there are no breakages or pro rata in the unlikely event of damage to the lodge or its contents.
6. Damage or extra cleaning: The GUEST is responsible for leaving the accommodation clean and tidy, and for any loss or damage. Any breakages/damage should be reported to the OWNER immediately, who will arrange the necessary repair or replacement (if possible within the remaining period of the holiday). Any charges due to the GUEST for additional cleaning, repair and replacement will be levied by the OWNER either from the £50 breakage deposit or by additional invoicing should this be required. Payment for additional invoicing will be due on submission of invoice.
7. Site access and speed limits: No commercial vehicles/vans, quad bikes or trial bikes are permitted on the park. Please observe the 5mph speed limit at all times, being aware of children and other pedestrians.
8. Arrival and departure times: The lodge is available to you from 3.00pm on your day of arrival. The lodge must be vacated by 10.00am on your day of departure. This ensures sufficient time for the accommodation to be cleaned and prepared prior to the arrival of the next occupant.
9. Availability: The OWNER reserves the right to alter or withdraw, without prior notice, facilities or amenities which have been advertised when reasonably necessary due to repairs, maintenance or any other circumstances beyond the OWNERS control.
10. Right to occupy the property: The GUESTS right to occupy the accommodation may be forfeited without compensation if; a) the maximum occupancy (people or pets) is exceeded; b) if any activity is undertaken which may cause unreasonably/malicious damage, noise or disturbance.
11. Owner access to accommodation: The OWNER or their representative shall be allowed access to the accommodation at any reasonable time during the GUEST holiday occupation.
12. Linen: Linen and towels are provided in the lodge.
13. Smoking and other substances: Smoking (including the use of electronic devices) is prohibited in the accommodation. Smoking on the veranda is permitted however care should be taken to dispose of ash and cigarette ends in a safe and clean manner. The taking or using of any illegal substances is strictly prohibited anywhere on Site.
14. Pets: A maximum of two well behaved dogs are permitted to be accommodated. However do not leave them on their own in the lodge and keep them on the lead at all times elsewhere in the park.
15. Cancellation: In the event of the need to cancel a booking, please telephone immediately and confirm the cancellation by email or letter. If we are able to re-let the property, at the full price, then a full refund, less the deposit, will be made. If however we cannot re-let the property or are forced to discount it to agree a re-let then the difference in rental will be taken into account.
16. Liability: Neither the lodge OWNER or the SITE OWNER (Holland Parks) or its servants accept liability for any person loss or damage which may be sustained by GUESTS, bona fide visitors, or their property during the period that they are at WOODLANDS PARK.
17. Data Protection and privacy: Information provided to us will remain confidential and will not be disclosed to any 3rd Party without the GUESTS prior consent. ...Show less