Suffolk Sands Holiday Park, Felixstowe

1. To reserve the property the client should send the names, addresses, and the age of any children of all guests and pay the £50 deposit or full payment. On receipt of full payment the owner will forward a confirmation. This is the formal confirmation of the booking.

2. The balance of the total cost is payable 6 weeks before the start of the rental period. If payment is not received, the owners reserve the right to give notice in writing that the reservation is cancelled. Reservations made within 6 weeks of the start of the rental period require full payment at the time of booking. Cancelation Policy, Full Payment - Guests receive a 50% refund of the total cost if they cancel at least four weeks before check-in

3. The client is recommended to arrange comprehensive travel insurance (including cancellation cover), baggage, personal belongings and public liability etc., as these things are not covered by the owners insurance.

4. The rental period shall commence at 2pm on the first day and finish at 9 am on the last day.

5. The maximum number to reside in the property should not exceed 4 people.

6. The client agrees to be a considerate tenant, to take good care of the property and to leave it in a clean and tidy condition at the end of the rental period. The owners reserve the right to keep all or part of the £50 bond to cover additional cleaning if the client leaves the property in an unacceptable condition or items are broken or missing or that there are signs that smoking has taken place in the property.The client also agrees not to act in any way to cause disturbance to those resident in neighbouring properties.

7. The client shall report to the agent without delay any defects in the property or breakdown in the equipment, machinery, or appliances in the property or garden. Arrangements for repair / replacement will be made as soon as possible.

8. The owners and agent shall not be liable to the client for any temporary defect or stoppage of public services to the property, nor in respect of any equipment, machinery or appliances in the property or garden. Nor for any loss, damage, or injury, which is the result of any adverse weather conditions, riot, war, strikes or other matters beyond the control of the owners and agent. The owners and agent are also not liable for any loss, damage or inconvenience caused to or suffered by the client if the property shall be destroyed or substantially damaged before the start of the rental period. In such an event the agent shall within seven days of notification to the client, refund to the client all sums previously paid in respect of the rental period.

9. Under no circumstances shall the owner's liability to the client exceed the amount paid to the client for the rental period. No refunds will be given after the departure date, any complaints should be received by the owners prior to departure.

10. No pets allowed and no smoking allowed, Commercial vehicles, vans and motorhomes are not allowed on the site, we are able to suggest of site parking next to the site.Minimise Booking Terms