Bookings & Conditions
A £100 non-refundable deposit is required to secure your booking. The outstanding balance is payable at least 6 weeks prior to your holiday or in full at the time of booking for last minute bookings.
A ... Show more
Bookings & Conditions
A £100 non-refundable deposit is required to secure your booking. The outstanding balance is payable at least 6 weeks prior to your holiday or in full at the time of booking for last minute bookings.
A further £100 refundable security deposit is required, which, after satisfactory caravan inspection, is returned to you. Any breakages, damage or loss will be deducted from this deposit.
Waterside impose some booking conditions that we have no control over, these are:
. No single sex parties allowed (family site)
. No pets allowed in the caravan
. No smoking is allowed in the caravan
. No boats, jet skis or vans permitted onto the park
Please read these terms and conditions carefully, they make up your agreement with us.
To make these terms and conditions as easy to understand as possible please see our definitions of the phrases you may see:
'you' and 'your' – the person that makes the booking
'we', 'us' and 'our' – Green 4 Lettings.
'we both' – both Green 4 Lettings and you
'agreement' – the contract between us based on these terms and conditions, any other conditions we refer to, anything else we agree in writing and the terms of any promotional offer you've booked.
The total number of people coming with you (including children and babies) must not be more than 6. If you do exceed the maximum number, they will not be permitted to stay.
We want the holidays we provide to be enjoyable for everyone, therefore we have the right to decline a booking, especially if we think things may get spoilt for our other guests. If you come to the park and cause a problem, we will ask you to leave immediately, or at the very earliest opportunity.
No exceptions will be made, and no refunds will be given.
Where some of the party is under 21, there must be sufficient capable and responsible adults over the age of 21 to provide suitable supervision for the party and each member of it.
1. Whilst this agreement is between us and you, the lead booker, you are responsible for ensuring that each member of your party knows about and agrees with these terms and conditions.
2. Under no circumstances are electric vehicles to be charged outside the caravan or charged from the caravan domestic electrical supply, charging points can be found in the car park across from the main reception. Failure to adhere to this may result in you being asked to vacate the caravan immediately.
3. No pets or smoking are allowed in this caravan.
4. We cannot take responsibility or pay compensation for things beyond our control that destroy or damage our accommodation. Things beyond our control include fire, flood, explosion, storm or other weather damage, break-in, criminal damage, riots or civil strife, industrial action, natural or nuclear disaster, war or threat of war, actual or threatened terrorist activity, and epidemics/pandemics.
5. As the caravan is based in Dorset, and our business office in Birmingham, we are bound by English Law. This means that whilst we would hope it never came to it, if it did, we agree that English Law would apply to this agreement. If things went wrong, we both agree that English courts would oversee any decisions.
6. In accordance with Waterside park rules we cannot permit single sex groups and no boats, jet skis or vans are permitted on the park.
7. In the event of damage to the caravan or its contents during your stay, or the need for additional cleaning, we reserve the right to withhold part, or all of, your security deposit to put this right.
8. You agree to vacate the caravan no later than the stated departure time.
Covid 19 (Coronavirus) Specific Terms and Conditions
9. Green 4 Lettings reserve the right to terminate a booking at any time in order to follow government advice or the closure of the park in line with any lockdown measures imposed. If cancellation falls before holiday date, we will advise of any refund due at the time of cancellation.
10. The caravan will be thoroughly deep cleaned prior to your arrival. We would be grateful if you would keep the caravan clean during your stay and remove any used bedding prior to departure and leave this at the end of the bed(s) for collection by the cleaner.
11. You agree to adhere to all social distancing guidelines whilst on park, STAY SAFE!
12. Should you, or any member of your party show signs of Coronavirus (Covid 19) during your stay you agree to vacate the caravan immediately and head to your primary dwelling to facilitate self-isolation. Self-isolation/quarantine may not be carried out anywhere on site at Waterside including at the Green 4 caravan.
13. In the event of yourself or any member of your party showing signs of Coronavirus (Covid 19) you agree to inform us immediately and to inform main reception at Waterside. ...Show less
