Haggerston Castle - Holiday Accommodation 7542

Date of stay - 18 Aug 2023 - 25 Aug 2023

We booked this last minute and at first thought it was a little bit pricey, but paid it anyway. Then when we arrived , we very quickly realised it was worth every penny! The lodge itself is beautiful and spacious and well equipped with all mod cons and kitchen accessories and utensils that you would need, including a dish washer and washer/dryer! It is located on Badger lakes, so surrounded with wildlife and very peaceful. Every morning we were greeted off the ducks, swans and geese. We even seen a hare hopping past! Which our 7 year old daughter and 20 year old son loved! It is about a 10/15 minute walk to the main complex, so we always drove over there. Communication with Chris was excellent and efficient! We absolutely loved staying at this lodge! So much so that we tried to extend our stay, but unfortunately it was already booked up (which was hardly surprising) We want to thank Chris and Penny for letting us stay at their beautiful lodge! I’m sure we will be back again very soon…

Date of stay - 15 Aug 2023 - 18 Aug 2023

A lovely stay in this beautiful setting next to the lake lodge had everything we needed to have a relaxing stay immaculate inside and out had lots of space and secure decking for the little ones , Beds were so comfortable would highly recommend this property and thanks to the owners for providing a 5 star experience look forward to a breakaway next year

Date of stay - 12 Aug 2023 - 15 Aug 2023

Stayed in this beautiful lodge with our two young daughters aged 11months and 7 years and had a fantastic break. Chris was extremely helpful via email from the time of booking and made everything very smooth. The lodge itself is in a lovely spot over looking the lake. There is everything you could possibly need - very well equipped indeed! The lodge was spotless and beds were comfortable. Large fridge freezer and all home comforts made our stay easy with the kids. Lots of cleaning products and spare everything meant you were never short of anything you may need. The walk to the main complex takes about 10/15 mins and we enjoyed this as we felt like we were far enough from the hustle and bustle of the entertainment complex to enjoy peace and quiet on our return. Nothing negative at all to say about our stay and we will most definitely be back in the near future.

Date of stay - 4 Aug 2023 - 7 Aug 2023

This is the first time staying in this lodge and we have to say If there's a score for 10* this would be a 10* holiday home , it was definitely second to none it was clean, homely, very welcoming we are definitely looking to re book. Thank you to the owners for allowing us to hire their beautiful holiday home

Date of stay - 28 Jul 2023 - 31 Jul 2023

Absolutely brilliant ???? ???? ????. Lodge was massive loads of space inside and out .Everything you need just like being in your own home my partner and kids loved it .balcony decking a bonus as this is massive with fantastic views of the lake and wildlife .Lodge is a 10 minute walk to amenities so is very peaceful and quite if that what you like .We loved it .So to the owners thankyou and welldone we will be returning kind regards paul and family ???? ????.

Date of stay - 21 Jul 2023 - 24 Jul 2023

arrived 21july 4pm we left at 6.30 after finding king size bed with 3 areas of urine stains we contacted the male owner who would not consider there were any stains even after explaning that lady in the next lodge was shown the stains and also said she would not sleep on the mattress either. we were offered only 1 nights money back on a take it or leave it ,owner also said if we had not taken our own bedding we would not have noticed it, the stains, disgusted. also bird muck on decking and table and chairs outside also swinging hammock chair as advertised was missing , a 200 mile round trip for nothing .

It is very disappointing to read your review following our detailed telephone conversation. As discussed we take great pride in our family lodge and the rigorous cleaning regimes. I assured you that the small marks under the mattress protector were definitely not urine and was the result of a small juice spillage which soaked through the mattress protector near the edge of the mattress. You agreed that there was absolutely no odour from the mattress or any other issues with the cleanliness of the lodge. The mattresses regularly undergo specialist cleaning to ensure the highest standard of cleanliness. However, all marks can never be fully removed despite mattress protectors and cleaning. The mattress is less than a year old and we ourselves sleep on that mattress every time we stay at our lodge. Despite the above we offered you a new mattress from another lodge or to move you to another owners lodge to ensure you were happy and could enjoy your stay. However, disappointingly you said you still did not wish to stay as this would eat into you holiday time despite the fact it would only take about 20 minutes to arrange. Despite trying everything to resolve your concerns which you were not willing to accept I still offered you some money back which given the circumstances I think is extremely fair. Regarding the two bird droppings on the decking I’m afraid I cannot guarantee that this will not happen given we are in a costal location and on a lakefront with many birds living in the area. As can be seen by the many many excellent reviews that have been posted here over many years, we have never had any concerns over cleanliness and are extremely disappointed you felt this way. I also genuinely believe that if you had let us resolve this issue for you at the time you would have had a great stay.

Date of stay - 14 Jun 2023 - 18 Jun 2023

Outstanding lodge decking is huge and excellent for getting my disabled son about both outside and in!! Thank you very much hopefully will be returning in future

Very glad you enjoyed the lodge and had a great time. We look forward to welcoming you back sometime soon. Chris.

Date of stay - 29 May 2023 - 2 Jun 2023

What a lovely lodge! The photos do not do it justice. Just spent a week here and having visited many Haven sites, this was put first visit to the Haggerston park. We were blown away by just how clean and picturesque the site it; I can honestly say it was the best Haven we have visited. The lodge is spacious, immaculately clean and has all of those little extras that you often forget when you go to a caravan park. It is situated in the most loveliest of locations and has views looking out over the lake! We initially thought it was far from the main site, but then pubs the sneaky cut through so walking to main facilities (bars, pool, takeaways etc) only 10 mins. . The owner was amazing, comms extremely clear and such an easy process to book. The site is situated just of the A1 so places such as Alnwick, Bamburgh, holy island are all within a 30 min drive. Thank you for allowing us to stay in your lovely lodge! We will certainly be back!!

Date of stay - 22 Jul 2022 - 25 Jul 2022

What a beautiful lodge absolutely beautiful spotless clean furnished and decorated to a very high standard all modern appliances very comfortable beds and a lovely deck to sit and look over the lake we could not have been happier very good value and well worth a visit perfectly placed on site too thank you so much to Chris the owner who helped with technology lol will definitely be booking again my son who is 31 and has non verbal autism was very calm and happy here he had a wonderful break

Hi Gina I’m very glad you and your son had a great time. We love to sit on the decking looking out over the lake and the wildlife. It’s so peaceful. Hope to welcome you back again soon. Best regards, Chris.

Date of stay - 17 May 2022 - 20 May 2022

First class accommodation very impressed with everything, facilities, comfort,cleanliness outstanding , second year at this accommodation and definitely will be a third Site very good with plenty to do and see , wildlife great to see ,

Hi David Thank you very much for your glowing review. I’m so glad you had a great stay and look forward to welcoming you back sometime soon. Best regards, Chris.

Date of stay - 27 Aug 2021 - 30 Aug 2021

Beautiful Lodge, we loved our stay as a family at this lovely lodge, would definitely recommend.

Thank your taking the time to post a review and we are glad you had a great time. Hopefully we can welcome you back some other time. Best, Chris.

Date of stay - 9 Jul 2021 - 16 Jul 2021

A beautiful lodge for our stay with 3 children under 6. Perfect location for us at badger lakes with a gorgeous outlook to the lake and the lodge itself had everything we needed and more- a real home from home and so child and toddler friendly. Chris was so helpful too and made everything straight forward for our arrival. The deck is one of the best on the park! We loved that is was tucked away in a quiet spot in the park but big playpark, crazy golf etc. all just a few mins walk. The main complex is around 15mins walk. Also amazing base for the beautifully beaches nearby. Just perfect!

Thank you so much for taking the time to leave a great review. I’m glad you had a great stay and look forward to welcoming you back sometime. Best, Chris.

Date of stay - 21 Jun 2021 - 25 Jun 2021

This was our 1st stay in this lodge but we have been to Haggerston numerous times. I can honestly say this is by far the nicest lodge we have ever stayed in. It’s absolutely immaculate, the outside decking area is fantastic, the beds are so comfy (my 11 year old boy has never slept so well) the communication from Chris from the very day we booked was excellent and he explained everything in a clear way. I will definitely be booking back up again.

Thank you for such a glowing review and we are so glad you and your family had a great time. Looking forward to welcoming you back soon. Best, Chris.

Date of stay - 29 May 2021 - 5 Jun 2021

We have just had a superb week. The lodge was very, very comfortable. In fact the best we have stayed in! The location is excellent on a very peaceful position on the site. We would love to return some time in the future.

Glad you had a great time and thank you for taking the time to post a review. Look forward to welcoming you back sometime soon. Kind regards, Chris.

Date of stay - 17 May 2021 - 20 May 2021

Was very impressed with everything , location next to the lake was amazing, quiet and private ,the holiday home ,was absolutely stunning , very clean and everything you need was available highly recommend will be trying to rebook hopefully for next year in the same holiday home Thanks very much Also staff very helpful especially security

Date of stay - 14 Aug 2020 - 17 Aug 2020

Myself, wife and 2 children hired this lodge for the weekend off chris. Lovely man great communication and always very helpful. The lodge is beautiful and we will be definitely booking again next year if possible! Your holiday home really made our family weekend away fantastic.

Very glad to hear you had a great time. Look forward to welcoming you back next year. Best, Chris.

Date of stay - 25 Oct 2019 - 28 Oct 2019

Beautiful luxury caravan with ample room and space for the five of us. We used the travel cot which fitted well in bedroom and there wasn’t anything we needed extra that wasn’t supplied. Great area of site in a more peaceful part (as a big visitor of this park I have stayed in most parts a lot of which can have the night time entertainment blaring) you couldn’t hear a thing here. I have booked a few times with this owner and wouldn’t use anyone else now

Thank you Claire for your great review and thank you for choosing to stay with us once again. We really look forward to welcoming you and your family back again soon.

Date of stay - 23 Sep 2019 - 27 Sep 2019

This is a beautiful caravan. It is well kitted-out with everything including good quality bedding, towels, dishes and cookware. A bonus for us was to have a great Wi-Fi signal and a device for streaming Netflix, BBC iPlayer etc. all set up. Despite this property being located rather a long walk from the entertainment complex, it was worth it because this part of the park is nice and quiet. I would definitely recommend this caravan and the park as well.

Date of stay - 13 Sep 2019 - 16 Sep 2019

Four of us stayed in this beautiful lodge to celebrate our 60th birthdays. We had a great time which was made even better being in this amazing lodge. It is set in an idyllic location overlooking the lake and it was so peaceful and relaxing. The lodge is immaculate and provided with everything you could want and Chris, the owner, is so helpful and quick to respond to any queries you might have. I cannot recommend this place enough and I certainly will be back. A definite 10/10. Thanks again for a wonderful stay.

Date of stay - 19 Jul 2019 - 22 Jul 2019

Booked this beautiful lodge and it certainly lived up to its expectations.The view was amazing and the lodge was very clean and spacious with all the facilities you need.We will definitely be booking again.Chris was very helpful through the process of booking and very quick in replying.Thank you again.Would definitely recommend this lodge.

Date of stay - 1 Jul 2019 - 5 Jul 2019

We had a fantastic holiday in this lodge. It is in a beautiful location, very quiet spot with lovely views of the lake. It suited us perfectly to be in a quiet spot but within walking distance to site facilities. The lodge was clean and all facilities were thought of, so if we forgot anything it was there. Everything in the lodge was of a high quality. This was our first holiday with our toddler, everything needed was provided and the decking was a large area and very secure so he had plenty of room to wander around. Similarly in the lodge it was safe and comfortable for both our toddler and adults. Communication and organisation with Chris was fantastic - prompt, clear and very helpful and friendly. We had a fantastic holiday and would definitely book again.

Date of stay - 14 Jun 2019 - 18 Jun 2019

What a wonderful van in a peaceful location located towards the rear of the site. Full of all the room and facilities and comfort you could desire. it is a delight pure and simple. You may hear the occasional east coast train but they are to be honest very quiet and did not in any way disturb our weekend.

Date of stay - 18 May 2019 - 20 May 2019

We had a lovely stay the caravan had lots of space great value for money . The caravan was very clean and tidy would definitely stay here again. Thanks for letting us stay would definitely be back.

Date of stay - 19 Apr 2019 - 22 Apr 2019

The accomadation exceeded our expectations. It is in the best location on the large haggerston castle site. The lake in front and a field full of lambs behind. It was wonderful to wake up to such a view, having a coffee on the deck. The mobile home was very tastefully decorated, it had a fantastic layout and contained everything you could possibly need. I would highly recommend it.

Date of stay - 6 Apr 2019 - 8 Apr 2019

This lodge is amazing!! Has everything needed for a relaxing break away in a beautiful part of the park. The main complex is a 10-15 minute walk from lodge which has fantastic family activities could not fault or stay in anyway. Owner gave great customer service. extremely satisfied with this place, you will not be disappointed ????

Date of stay - 18 Aug 2018 - 25 Aug 2018

Spent a fantastic week in this lodge with the family. It is very spacious and modern. It was immaculately clean and well kept. It is in a quieter part of the site with plenty of space around the lodge for the kids to play. We will definitely be returning!

Date of stay - 6 Aug 2018 - 10 Aug 2018

This lodge is absaloutly stunning the pictures don’t do it justice would highly recommend to anyone we loved evey minute of our Monday to Friday stay in lodge it made up our holiday all enclosed with safe secure decking and plenty of seating which was great as we had too young children with us the view from the lodge is amazing it’s not evey day you wake up with the view of a beautiful lake outside your door . The customer services we received from the owners was great couldn’t fault any of the this .we will deffo look to re book again in the future worth every penny . Thanks again chris :-)

Date of stay - 13 Jul 2018 - 20 Jul 2018

Amazing stay. The prompt communication and service I received from my enquiry with Chris through to departure was excellent. The lodge itself was beautiful. Catered for everything, never did we think there was something missing actually the complete opposite. Perfect location with views over the lake and spacious surroundings which allowed the children (aged between 12 and 2) to venture out to play safely. The lodge was simply perfect in every way. Will most definitely book again.

Date of stay - 22 Jun 2018 - 25 Jun 2018

PARKING UP AT THE CARAVAN I WAS ALREADY IMPRESSED. IT HAD ITS OWN PARKING SPACES RIGHT OUTSIDE THE HOME. IT APPEARED TO BE THE BIGGEST CARAVAN TOO. IT WAS SURROUNDED BY BEAUTIFUL DECKING THAT WAS ENCLOSED WHICH WAS A BONUS AS WE HAD OUR 14MONTH OLD SON. HE WAS FREE TO WALK ABOUT WITHOUT ANY DANGERS. THERE WAS PLENTY SEATING ON THE DECKING AREA AND THE VIEW OF THE LAKE WAS STUNNING. IT WAS SO PEACEFUL. WALKING INSIDE I WAS TOTALLY BLOWN AWAY. IT WAS JUST LIKE A HOME FROM HOME. EVERYTHING WAS IMMACULATE FROM INSIDE TO OUT. THEY HAD ABSOLUTELY EVERYTHING YOU COULD THINK OF, ESPECIALLY IF YOU CHOOSE TO DO ALOT OF SELF CATERING. THEY ALSO HAD A TRAVEL COT AND HIGH CHAIR WHICHED SAVED US BRINGING OURS. WE HONESTLY DID NOT WANT TO LEAVE. COMMUNICATION WAS SUPER FAST AND EVERYTHING WENT SMOOTHLY. THANK YOU SO MUCH FOR LETTING US STAY. WE WILL BE BACK.

Thank you very much for your review. We are so glad you enjoyed your stay. We look forward to welcoming you back again soon.