Dave and Leigh's Caravan hire
HOW TO SECURE A BOOKING
AND
OUR TERMS & CONDITIONS
Covid 19 update
To all our guests please be assured that we are doing everything possible for you to enjoy a ... Show more
Dave and Leigh's Caravan hire
HOW TO SECURE A BOOKING
AND
OUR TERMS & CONDITIONS
Covid 19 update
To all our guests please be assured that we are doing everything possible for you to enjoy a safe holiday in our caravan, our cleaning company have done all the covid 19 safety courses & have purchased a disinfectant figger. Our caravan will be disinfected and cleaned thoroughly before your arrival, We have adjusted our check-in time to 4pm to insure our highest cleaning standards are met .
We advise our guests to supply there own hand sanitising and cleaning products
Due to government guidelines on social Distancing , Haven might not have all facilities open ,
A £50 security deposit is taken on top of the price of your holiday, this is returned after your holiday once the caravan is found to be clean and damage free, but is non refundable if holiday is cancelled by hirer , By paying your deposit you are agreeing to our T&C’s.
Availability is listed in 3 ,4 & 7 night stays, 14 ,night stays are available ,All stays begin on a Monday or a Friday.
Full payment must be received 8 weeks before your holiday
Information required from the hirer to Dave & Leigh's Caravan hire , your full name , address including postcode ,phone number , email address, number of guests staying in the caravan ( maximum 6 guests) , Ages of guests and car registration
Book your dates early to avoid disappointment
BOOKING TERMS AND CONDITIONS
STRICTLY NO BARBECUE, NO SMOKING OR FIRE PITS ON DECKING OR CLOSE TO CARAVAN
Hybrid cars are not to be charged at the caravan, There is a station on park for charging electric vehicles
1) All bookings made, whether orally or in writing, are subject to our ‘conditions of booking’. This applies regardless of whether or not these ‘conditions of booking’ have been received prior to making the booking. The hirer has an obligation to abide by our ‘terms & conditions of booking’ which are essential to good management and the enjoyment of others on the Park.
2)Prices are correct at the time of publication, however some errors may occur. In the event that a wrongly listed price, Dave & Leigh's caravan hire reserve the right to cancel the booking and notify the hirer within 48 hours of the booking being made, giving the hirer a full refund.
3) Dave & Leigh's caravan hire is independent and family run hiring out privately at Haggerston Castle. are not connected to Haven or Bourne Leisure.
4)You are hiring our caravan on a Haven holiday park , Dave & Leigh's caravan hire cannot be held responsible In the likelihood that Haven changes the entertainment programme or cancels any services or facilities,in the event that Haven holidays closes the park for any reason Dave & Leigh's caravan hire cannot be held responsible or offer any form of refund or any form of compensation , we advise you purchase Holiday Insurance
5) The caravan assigned to the hirer may be used only for holiday purposes and will not be used for sleeping more persons than the number of berth, Siobhan’s caravan hire is a 6 berth caravan with a maximum of 6 persons staying at any time , overcrowding with result with your holiday been cancelled with immediate effect. And no refund offered .
6) Under 18s must be supervised in the Caravan by a responsible adult of over 21 at all times.
7) All bookings are non-transferrable which means you cannot transfer your holiday to another guest or party.
8)The Hirer is responsible for the conduct of his/her guests and family and shall take steps to ensure that their behaviour does not cause a nuisance, inconvenience or disturbance to other guests on the park or cause damage to property belonging to Dave & Leigh's caravan or Haggerston castle .
9)The Hirer must inform Dave & Leigh's caravan hire immediately in respect of any damage caused to the caravan or to the property of third parties. (07415379289)
10) Dave & Leigh's caravan hire will not accept any liability for any personal injury, loss or damage to the hirer's property or any members of the Hirer’s party.
11) The Hirer’s vehicle is parked entirely at his/her own risk and Dave & Leigh's caravan hire is under no liability whatsoever in respect of any damage caused by or to the vehicle , Parking is provided for 2 vehicles only on designated parking spaces,parking is not permitted on grass area .
12) All refuse or litter is to be deposited in the refuse bins provided and the area surrounding the holiday home is to be kept in a clean and tidy condition.
13)Bookings cannot be made for stag or hen parties these are park rules.
14)We will endeavour to have your accommodation thoroughly cleaned and ready for your occupation by 4pm , This time cannot be guaranteed however, if there are extenuating circumstances beyond our control.
15)Refunds will not be given when Dave & Leigh's caravan hire cancel the hire of caravan due to failure to pay for any outstanding balance by the specified date Balance due six weeks before holiday ,If in the event that Dave & Leigh's caravan hire need to cancel the hire due to issues with the caravan we’re it is not possible to accommodate your stay due to damage or fault with the caravan, where the hirer is not at fault a full refund will be given.
16)There is strictly no smoking in the caravan or on the decking. In the event that guests are found to be smoking in the caravan or on the decking you may be asked to leave immediately without any refund .A extra cleaning charge will apply.
17) Dave & Leigh's caravan hire is a strictly a pet free caravan no pets are permitted in caravan ,
18) Dave & Leigh's caravan hire do not supply park complex passes for the park. It is the responsibility of the Hirer to purchase park complex passes from the on-site reception , if guests are wanting to use on site facilities.
19)Our booking periods are Monday to Friday, Friday to Monday, Monday to Monday and Friday to Friday. We can offer shorter periods however the Hirer agrees to pay the full booking slot price.
20) Dave & Leigh's caravan hire cannot accept any responsibility for the breakdown or malfunction of any equipment in any accommodation but will endeavour to repair or replace the equipment as soon as possible.
21) Dave & Leigh's caravan hire or Haggerston Castle staff reserves the right to enter into any accommodation at any reasonable time for the purpose of checking condition, or repairs, or any emergency.
22) Dave & Leigh's caravan hire reserves the right to refuse any booking for any reason expressed or otherwise.
23)All persons staying on the park must conduct themselves at all times with due regard to the enjoyment and comfort of others.
24)Any issues regarding the holiday home eg:( Gas or maintenance of the caravan )must be sent via text message or phone call to Leigh 07415379288 or Dave 07534968933 and must be sent by the person booking the caravan. Haven maintenance team have a £25 call out charge which the hirer will incur should Haven be called out without permission of Dave & Leigh's caravan hire been contacted first .
25)No refund will be made to the hirer whose hiring has commenced and who vacates the caravan for any reason including an emergency at home.
26)A £50 deposit is required to secure the date. Dave & Leigh's caravan hire are unable to secure a date unless payment has been made. Until such payment is made the date will be available for other parties to book. The Hirer agrees when making a booking that the deposit is non-returnable.
27)The final balance must be paid within 8 weeks of the holiday date. It is the hirer’s responsibility to contact Dave & Leigh's caravan hire to make payment arrangements. If payment is not made within 8 weeks Dave & Leigh's caravan hire are entitled to relist the date and retain any prior payment will be made.
28)If the hirer fails to show up for their booking, no refund will be given.
29)If the Hirer has made a booking and needs to change the date due to change of circumstances, Dave & Leigh's caravan hire can in good faith move it to a new available date if possible should the original date be more than 12 weeks away from holiday date ,and price difference payed by hirer
30)A cleaning and damage deposit of £50 is required in advance of your arrival. If the caravan is found to be in a reasonable condition at the time of your departure a full return will be issued within seven days of your departure. We will contact you to request your bank sort code and account number.
31)Should any damage or theft take place above £50 the Hirer agrees to cover all costs above the £50. In the event that damage is made to the caravan and the caravan is unable to be re-let the Hirer agrees to cover all sub sequential losses.
32)In the event of malicious damage being made to the caravan, Siobhan’s caravan hire retains the right to ask the Hirer to vacate the caravan immediately, Siobhan’s caravan hire and the site security reserve the right to contact the Police.
33)All breakages and damage must be paid for in full.
34)Departure times are 10am on the departure day. When you check out you are kindly asked to text 07415379289 to notify us. The caravan key should be returned to the key box.
35)The Hirer’s belongings should be removed from the caravan.Dave & Leigh's caravan hire cannot be held responsible for any belongings that are left in the caravan.Any items needing returning the hirer is responsible for any postage and packaging costs.
36)The Hirer agrees not to remove any of Dave & Leigh's caravan hire's property from the caravan.
37)The Hirer agrees to turn off any heating (including bsthroom radiator), lights (including decking lights), TV’s & taps & showers in the caravan on departure. Failure to do so will result in a £20 fuel charge.
38)The Hirer agrees to clean the property prior to leaving. The following charges will apply in the event of the holiday home not being returned to the way it was found on arrival;
£10 - Removal of rubbish from holiday home.
£20- If guests leave radiators or fires left on
£10 - If our cleaning team have to wash and put away kitchenware
39)The Hirer agrees to ensure that all kitchenware (cutlery, dishes, plates, cups, pans) and have been washed prior to departure
40)The Hirer agrees to clean the oven trays after their use.
41)To protect the carpets we request that all outdoor footwear is removed as soon as you enter the holiday home.
42) Decking furniture must not be removed from the decking area , a picnic table is provided at the front of the caravan
43)Key & checkin / checkout information,will be text to the hirer a week before your stay
44)Information required from the hirer to Dave & Leigh's caravan hire , We need your full name , address including postcode ,mobile or landline phone number , email address of hirer , number of guests maximum 8 ,ages of guests staying in the caravan .we will also require your car registration to arrange your check in at security.
The hirer , must insure , Doors & windows are locked when not in the holiday home
We advise the hirer to purchase holiday insurance , to cover any occurrences out of our control, that may effect your stay with us
Thankyou Leigh & Dave
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