Haven Cala Gran Holiday Park

Date of stay - 21 Oct 2019 - 25 Oct 2019

We arrived here after receiving the text to gain entrance earlier than planned which was great. When we walked in the kitchen floor was dirty which clearly hadn’t been hoovered or mopped. It had food crumbs all over it. In the lounge there were only 3 dining chairs ( for a lodge that sleeps 10 that isn’t acceptable). The lounge was big enough for our party but certain parts hadn’t been dusted for a long time! The bedrooms were all made up with bedding and clean. ( the day we left we looked under the superking bed For something we lost and it clearly had not been cleaned for a very long time) we were advised there was a high chair in the lodge - we had 2 x 1 year olds with us. I text to ask where it was and received no response which was disappointing as I even emailed a week earlier to check there was one. The toilet didn’t flush properly In the main bathroom and the light in main bathroom didn’t work. The shower in main bathroom was either freezing or scalding. We had a great time but we were disappoint with the price we paid for the quality we received. This didn’t spoil our holiday at all but definately improvements that could be made.

Hi, I'm afraid you have reviewed the wrong accommodation as this is a 9 berth lodge and non of the above applies or makes sense to this accommodation Can you please look at the listing and remove this as you haven't stayed in this luxury 9 berth lodge Thankyou.