Reighton Sands Holiday Park, Filey

BOOKING:

Family hire only, no all-male or female parties. Please note that same sex couples are more than welcome in our caravan. However, same sex groups violate Havens policy. Andrea’s Seaview Pet Friendly Caravan reserve the right to terminate your accommodation if, in their opinion, any person behaves in a way prejudicial to the wellbeing of others.

No refund of any monies will be offered should this happen. The total number of persons staying in the caravan shall in no circumstances exceed the capacity of the holiday home, only persons named on the booking form will be permitted to stay.

Any breakages or damage to either the contents or structure of the caravan must be reported and may be changeable, allowances are made for accidents.

Although cleaners are employed, it is the responsibility of the hirer to maintain the caravan and its contents to a reasonable standard during their stay. Should the hirer fail to do this, and the caravan is left unable to be re-let, we are entitled to recover reasonable repair expenses and any loss of rent.

By confirming a booking, you are responsible for your party and their conduct and agree to abide by the site rules.

Andrea’s Seaview Pet Friendly Caravan do not accept any responsibility of liability for any injury, damage or loss caused to any person/persons or property belonging to the hirer or any third party during their stay.

The hirer is responsible for taking out their own private insurance to cover their own personal items/contents during their stay.

Any complaints regarding the accommodation or any storage or defects must be reported within 24 hours of arrival otherwise, we will be unable to investigate the matter properly.

There is a strict No Smoking Policy anywhere, within the Caravan. Any damage caused to the Decking Area by cigarette burns will be chargeable to the hirer, for repair of the damage. All cigarette butts must be disposed of in the correct manner.

The hirer may arrive no earlier than 3pm, the holiday home must be vacated no later than 10am on your departure day. Please return the caravan key to the key safe on your departure. If these times are not adhered to an extra days rent may be charged.

We offer a 24-hour arrival system as the caravan key is located in a key safe at the caravan.

In the unlikely event that you have any problems with your gas, water or electric supply during the evening there is 24-hour site security available. The number can be found in Andrea’s Seaview Pet Friendly Caravan Welcome Book.

Should you wish to use Havens facilities i.e. club, pool, amusements etc you will need to purchase passes from reception as
these are NOT included in the cost of your holiday. Please see below Prices for Haven Passes if you require them.

FUN PASS PRICES

Peak Dates which are 5th - 25th April, 24th - 30th May and 19th July - 29th August (for 7 nights)
Adult (aged 16+) is £30.80 and £14.90 Child (aged 4-15). 2 bedroom passes (up to 6 people) £113.30. 3 bedroom passes (up to 8 people) £145.20.

Peak Dates which are 5th - 25th April, 24th - 30th May and 19th July - 29th August for a short break (3 or 4 nights)
Adult (aged 16+) is £25.30 and £12.70 Child (aged 4-15). 2 bedroom passes (up to 6 people) £95.70. 3 bedroom passes (up to 8 people) £119.90.

Off Peak Dates are all other dates for (7 nights)
Adult (aged 16+) is £24.00 and £11.25 Child (aged 4-15). 2 bedroom passes up to 6 people £92.00. 3 bedroom passes (up to 8 people) £118.00.

Off Peak Dates are all other dates for a short break (3 or 4 nights).
Adult (aged 16+) is £18.20 and £9.10 Child (aged 4-15). 2 bedroom passes (up to 6 people) £82.50. 3 bedroom passes (up to 8 people £104.50).


DEPOSITS/PAYMENTS/CANCELLATIONS:

All deposit and balance payments are non-refundable. Should you cancel after you have paid your balance, we will only offer a refund if we are able to re-let the caravan for your reserved dates. In all cases your deposit is non-refundable you are advised to take out your own insurance to cover this.

A non-returnable deposit of £50 is payable per caravan per week/short break, in leaving a deposit you agree to pay your outstanding balance in full 8 weeks prior to your holiday date. Should you fail to pay this we will re-let your reserved dates without any notification.

ARRIVAL/DEPARTURE DAY:

Check in times are 3pm onwards.
Departure time is 10am.

OVER CROWDING:

The caravan is 4 berth, which means max people allowed is 4, if over-crowding is suspected then you will be asked to leave immediately.

KEYS:

The caravan keys are located in a key safe next to the caravan, please remember to put them back in the safe at the end of your stay.

PARKING:

There is a communal car parking very near to the caravan.

HEATING:

Please check you have switched the heating off before your departure.

HOUSEKEEPING:

The caravan must be left as it was found i.e. pots/pans washed/dried and put away, bins emptied and rubbish removed.

SMOKING/BBQ:

STRICTLY NO SMOKING in the caravan at all.
Please dispose of any cigarette butts in the correct manner.
Any damage caused to the Decking Area from cigarette burns will be chargeable to the Hirer.
No disposable BBQs allowed on the decking at any time.

PETS:

Please note that although we are a pet friendly caravan certain breeds of dogs are not allowed on Haven sites. These breeds are Pit Bull Terrier, Dogo Argentino, Fila Brasileiro & Japenese Tosa. Please observe the following points with regards to your dog visiting out caravan. Please do not allow your dog into the bedrooms and on the furniture. However, I do have a dog of my own and who occasionally jumps up on the sofa for a cuddle. I would appreciate it if you could put a blanket down first. Please avoid allowing your dog to use the decking area as a toilet. Please do not leave your dog in our caravan for long periods of time.


ANDREA’S SEAVIEW PET FRIENDLY CARAVAN:

We cannot accept liability for problems outside of our reasonable control such as breakdowns of domestic appliances, plumbing etc, although every effort will be made to rectify problems as soon as possible.

Any complaints regarding the accommodation or any shortage or defects must be reported within 24 hours of arrival otherwise, we will be unable to investigate the matter properly.

Andrea’s Seaview Pet Friendly Caravan does not accept any responsibility or liability for any injury, damage or loss caused to any person/persons or property belonging to the hirer or any third party during their stay.

DATA (GDPR):

By sending an enquiry or paying your deposit you are giving Andrea’s Seaview Pet Friendly Caravan permission to store your details in compliance with the new GDPR (Data Protection) laws effective May 2018.
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