This listing was set live on the 7th April 2019
Holiday home facilities
Holiday home facilities
IMPORTANT INFORMATION - as at 29th June 2020,
Visit England "We're Good To Go" accredited - meaning we are following industry and Government COVID-19 guidance on cleanliness & social distancing.
Meeting all relevant Govt Guidelines and 100% "Covid Secure" accommodation. ENHANCED CLEANING above the Govt Guidelines for all Turnarounds. ARRIVAL CHECK IN & Departure are totally "SELF SERVICE". Guests will be provided with a Complimentary ANTIBACTERIAL CLEANING PACK (Hand Gel, Liquid Soap, Washing Up Liquid, Cleaning Spray, Wipes) for use during your stay.
SOCIAL DISTANCING - With an Adjacent Home only on one side (furthest away from the door & decking) plus over 5 metres away, we are ideally located to easily facilitate social distancing, even whilst using the decking, which is very spacious for 6 people to comfortably enjoy.
ADDITIONAL HOLIDAY HOME FACILITIES :-
COMPLIMENTARY MULTI DEVICE SUPERFAST BROADBAND ( now operational)
19' x 12' (>220 Sq Feet) Gated Decking complete with outdoor, dining & relaxing cushioned furniture, expands Holiday Home floor area by c70%
Access from Flat Level Ground - just 4 solid steps with handrails either side
PARKING IMMEDIATELY INFRONT OF THE HOLIDAY HOME.
Selection of DVDs situatable for Children & Adults. Books & Board Games removed to support "Covid Secure" status
Mustn't forget the Gin Glasses too - but please bring your own Gin !!
DECEMBER 2020 Opening over DARTMOUTH STEAM RAILWAY "TRAIN OF LIGHTS" https://www.dsrrbchristmas.co.uk/train-of-lights
"COVID SECURE" CERTIFIED Effective 5th July 2020. Meeting & Exceeding Government Guidelines for reopening. Availability & prices through to SEPTEMBER 2021
VISIT ENGLAND "WE'RE GOOD TO GO " accredited - meaning we are following Industry and Government COVID-19 guidance on cleanliness & social distancing.
WELCOME TO "OLIVE TREE", our 2018 Willerby Skye, 2 bedroom Gold+ standard Holiday Home, situated on a level flat plot with easy access via the decking and with parking available immediately in front.
Providing accommodation for up to 5 guests, our Home consists of a spacious open plan living & kitchen area, King size Master bedroom, twin 2nd bedroom, bathroom, plus extensive outdoor secure gated & well furnished decking area.
With an Adjacent Home only on one side (furthest away from the door & decking) plus over 5 metres away, we are ideally located to easily facilitate SOCIAL DISTANCING, even whilst enjoying the spacious decking.
Olive Tree is able to cater for holiday needs across the seasons. For the Spring & Summer the extensive and well furnished secure decking will allow you to add an outdoor dimension to your living. Whilst in Autumn & Winter the Double Glazing & Central Heating throughout the home, will ensure you can be cosy, snug and comfortable to relax indoors.
Being privately owned and managed, we are able to maintain our Holiday Home to an extremely high standard, whilst offering great customer service from initial enquiry all the way through to refund of Security Deposit following departure and even booking a subsequent stay.
HOT OFF THE PRESS (September 2020)
Continuing Great Reviews following "Covid Secure" reopening on 6th July 2020
Owner DEEP CLEAN Scheduled for October 10 - 17th
November 2020 Availability from £41.00 pn, 3 night minimum
December Opening over DARTMOUTH STEAM RAILWAY "TRAIN OF LIGHTS" https://www.dsrrbchristmas.co.uk/train-of-lights
SUMMER SCHOOL HOLIDAYS 2021 - Already HALF SOLD OUT
LATEST GUEST REVIEWS & FEEDBACK (See also full review section below)
"From the moment we booked we were confidently reassured about Covid Clean and guarantee regarding any lockdown cancellations being covered"
" I would definitely recommend a stay at this caravan & if you require further information, just ask Michael - he is very helpful and a pleasure to deal with."
"The decking area was fantastic to eat and chill outside. We took a 1m sized paddling pool which fit on the decking with ample space. Parasol was very useful for sunny days!"
"Michael your customer Service is 5* and we will definitely be returning, Thank You so much again for a truly wonderful stay"
"We would highly recommend staying at Olive Tree, its by far the nicest caravan we have stayed in and look forward to a return visit."
"From the moment of confirming our booking with Michael and Harvey the 'customer service' we received and continued to receive throughout our wonderful holiday was outstanding."
"The decking was a real plus for our pup to sit and watch the world go by whilst we enjoyed a drink in the sun."
"This is the 2nd time this year we have stayed in this holiday home (previously stayed in May) and it is still as spotlessly clean."
"A lovely little home from home, being able to sit outside with a lovely glass of wine was a bonus"
"The caravan was very well presented, spotlessly clean and there was everything included that you could possibly want."
"You both made our holiday & time in Torbay Wonderful"
"A Big Thank You to your "HouseKeeper" for keeping Olive Tree so immaculate"
TASTE OF WHAT TO EXPECT FROM STAYING AT OUR HOLIDAY HOME
With colour coordination throughout, across fixtures, fittings, furnishings & carpets, our Brand New home has a very modern look and comfortable, relaxing feel to it. The colour scheme is continued across the kitchen accessories, table wear and soft furnishings we have provided within our home.
The facilities the home offers, will allow you to undertake a variety of dining & entertaining options, including & depending on season, utilising the decking from breakfast through to a nightcap at sunset, cooking a full meal or something less adventurous, serving food from the variety of local take-aways (within walking distance), dining inside at the dining table or out on the decking, a Gin & Tonic out relaxing on the decking watching the sun set, an evening in watching TV, a DVD or maybe even a board game, a glass of warmed mulled wine snuggled on the sofas watching a film.
KEY FEATURES include:- Over 220 Sq Feet of secure & gated decking furnished with Dining & Relaxing furniture. Customer Service striving to match your requirements to our availability. Plentiful electrical sockets throughout - many with integrated USB charging points. Dog Friendly.
HOLIDAY HOME DETAILS - EXTERNAL LIVING SPACE:
An individually designed and manufactured 19' x 12' raised decking is mounted to one side of the caravan, with a centrally positioned 4 step & gated access. This provides c70% additional floor space to the home itself, as well as a safe & secure space for both younger children as well as our dog guests. Positioning means it attracts sun throughout the day.
Our decking area is furnished with a rattan dining table and cushioned chairs, an "L" shaped rattan cushioned sofa and footstool, plus sun parasol. A folding butlers table is available for outdoor use. To complement the appearance, the home & decking area is surrounded by a full skirt.
INTERNAL LIVING AREA (Carpeted):
With 3 large windows, across 2 sides. An "L" shape sofa, seating at least 6 adults, which also contains a fold out full size double bed as well as additional storage space. Free standing oblong dining table. Remote controlled wall mounted electric log effect fire, 32" HD SMART TV (Freeview included) with separate DVD player, DAB Radio. Ceiling mounted LED lighting complemented by free standing table lamps.
Laminate floor covered throughout. Gas oven, grill and 4 burner gas hob with overhead extractor fan & lighting. Built in electric combination cooker (microwave, grill, cooker), full height 70/30 fridge/freezer, plentiful cupboards at both floor and eye level. Ample work top space.
The master bedroom contains a king size bed, large double door wardrobe with shelf and hanging space, bedside tables with double drawers, dressing table with large wall mounted mirror & stool, overbed storage shelves & cupboards, individually controlled wall mounted bedside lights.
The second bedroom contains 2 single beds, space under each for storage, a wall mounted wardrobe with hanging space, 2 wall mounted cupboards with shelves, single bedside table between the beds.
All beds have "Anti Allergy" mattress & pillow protectors, regularly changed and laundered.
BATHROOM (Laminate floor);
Containing a spacious walk in shower with sliding door access, wash basin & toilet. There is a wall mounted cabinet with door mounted mirror over the basin. A centrally heated floor mounted towel rail & electric extractor fan.
WHATS PROVIDED & INCLUDED:
SAFETY EQUIPMENT - Fire Extinguisher, 2 x CO2 detectors, 1 x Smoke detector
COMPLIMENTARY SUPERFAST BROADBAND - Concurrent Multi Device, 50 Mbps Download & 10Mbps Upload
Duvets and pillows for all beds, incuding the fold out double, coat hangers for all wardrobes.
Glasses, tableware & cutlery for 5,
Yes your read that review correctly - Gin glasses too !! but please bring your own Gin.
Ample cooking items & utensils, including, saucepans, steamer set, casseroles, oven trays, microwave dishes, fruit bowl.
Kettle, Toaster, Tea Pot, Caffetiere
Plastic plates, bowls & beakers for the younger guests
2 stainless steel bowls for our dog guests.
Full Size Iron & Ironing board, folding clothes airer.
Pet Friendly, Upright Vacuum cleaner, sweeping brush, dustpan & brush.
Cost of Utilities - All Mains, Gas, Electric, Water
A 1st Toilet Roll !!
WHATS NOT PROVIDED / INCLUDED:
Bedding - duvet covers, pillow cases, bottom sheets.
Towels, Bath Mat, Tea towels, Oven Gloves
Park entertainment passes - available from Park reception. (see Park Facilities section)
Outside School Holidays, bookings generally 3 days minimum weekend (from Friday), 4 day minimum mid week (from Monday) or 7 nights (from Monday, Friday or Saturday). However please enquire and we will be flexible where we can to meet your specific needs.
Dogs can be considered to be included in your stay, and should be mentioned at the time of initial enquiry. A small charge of £10.00 per dog per stay (up to 2 weeks) is made.
In line with Waterside policy, the Holiday Home is No Smoking, including vaping/"e" cigarettes.
Candles and other naked flames (including BBQs & Chip Pans) must not be used in the home or on the decking.
Holiday park facilities
Holiday park facilities
Please note: Due to coronavirus restrictions some facilities may not be available.
IMPORTANT INFORMATION @ 28th September 2020 - Waterside Holiday Park reopened to guests on Saturday 4th July 2020.
The Park announce that all facilities are open and with "Social Contact & Social Distancing" measures in force,, including "The Rule of 6", 21.30 Last Orders & 22.00 Closure. The Yacht Club & Restaurant are open (see Park information boards for details). Guest numbers, Social Contact & Social Distancing will be controlled for indoor facilities. A take away / delivery service for food & drink will be available. A Food & Drink Ordering App is available.
For the 2020 Holiday Season - the Outdoor Heated Pool opening is scheduled to be open from 10th April to 13th September 2020 , with Social Distancing Measures in force
PARK ENTERTAINMENT PASSES are £6.30 per person per stay, Under 3s go free - so NO Increase on 2019 prices.
Please check park notice boards for specific activities, events, times & opening hours etc, as these vary during the season.
LAUNDRETTE - is "Card Operated", requiring a card to be purchased from reception (£2) that you need to load & top up with credit on line account (it is Simple Quick & Easy).
Based on 23 guest ratings
Date of stay - 1 Aug 2020 - 8 Aug 2020
After lockdown we were desperate for a ‘change of scenery’, but a little apprehensive about COVID & possible holiday cancellation. However, with regular updates & assurances from Michael, we had no fears about our holiday, & were not disappointed with our selection. The caravan is only a couple of years old, is lovely & contained everything we needed - home from home. The large decking area & furniture was ideal for sitting out in the warm evenings & although all the park facilities were right next door, (which was very handy), the park itself, although quite busy, was relatively quiet & we were not disturbed by late entertainment. The site is also very well positioned & central to Brixham, Paignton, Torquay & Totnes to name just a few. I would definitely recommend a stay at this caravan & if you require further information, just ask Michael - he is very helpful and a pleasure to deal with.
We understand how apprehensive it can be for guests embarking on holidays so soon after Lock Down, so it is really encouraging for us to hear how well we were able to reassure you and provide a Holiday Home that was able to offer you a "Home form Home & change of scenery", whilst also meeting the Government Covid Secure requirements. Thank You for posting your review as well as your "Recommendation". Michael & Harvey
Family With Young Children
Date of stay - 25 Jul 2020 - 1 Aug 2020
From the moment we booked we were confidently reassured about Covid Clean and guarantee regarding any lockdown cancellations being covered. Waterside is in a great central location for exploring. We would recommend Fairy Cove, Goodrington, broadsands, Paignton Zoo, Brixham and the Steam Train to Dartmouth. There is a coastal path close to the caravan, however we did not attempt that with a 2 year old but looked great and you would see some amazing views. The booklet in the caravan is informative with information, we did have a takeaway and a taxi from the caravan without any issues. From the caravan, my girls loved seeing the Steam Train go past! The park is on the caravans doorstep and there are some lovely views from the other side of the train tracks. We did not use any of the onsite facilities but they were within a 1 minute walk of the caravan. The decking area was fantastic to eat and chill outside. We took a 1m sized paddling pool which fit on the decking with ample space. Parasol was very useful for sunny days! I would advise to take a throw if you want to sit out on the decking on an evening as it lost the sun around 5:30pm. The caravan is very well equipped regarding kitchen utensils and electricals (and of good quality). One thing I would add is that for the calibre of the caravan, a hairdryer would be useful as it is normally one item I tend to forget. The decor inside is lovely. There is a variety of DVDs which we made use of. The TV is a smart TV which would be beneficial for young children. The shower was of a great quality with good water pressure. Parking was not an issue. The communication we had from start to finish was excellent and any problems Michael was there to help and offered excellent customer service. Thank you for letting us stay in your holiday home! We had an amazing time :-)
Thank you for taking the time to write your review and share so extensively on your time at Olive Tree & the wider Torbay. This will I am sure be of great benefit to future guests. Sounds like you particularly enjoyed the decking very much, and as for the Paddling Pool, what a great idea and we think a first!! Guest suggestions are always welcome and an important way for us to improve our offering to guests, so Thank You for mentioning a Hairdryer. We will look at how we can provide one going forward. A great pleasure to have you stay, and if you ever want to return, you know how to contact us Harvey & Michael
Family With Young Children
Date of stay - 11 Jul 2020 - 18 Jul 2020
What a fantastic holiday we had! The caravan is ideal with everything you can possibly need, and the large decking area is just lovely for a few drinks! It is perfectly positioned on the site for the amenities, access to the beach and of course for spotting the Steam Train going by - which my little boy loved! Michael your customer service is 5* and we will definitely be returning, thank you so much again for a truly wonderful stay.
Thank you for taking time to leave us such a glowing review, our 1st since reopening after Lock Down. Customer Service is an essential part of what we want to deliver for guests, so it’s rewarding to know, even with all the extra requirements for Covid Secure Certification” that we can still deliver 5* customer service to our Guests. We will pass on the 10 rating to our Housekeeper, who will be delighted. We will be delighted for you to return to Olive Tree - you know how to find us Michael & Harvey
Date of stay - 22 Mar 2020 - 22 Mar 2020
We were due to go down to Waterside today 22nd March, but due to the Coronavirus were advised very sensibly by Michael that they were closing their beautiful holiday home as per the Government Advise. Needless to say we were so disappointed, but also grateful that this sensible decision had been made by the owners, they did not want to put any unnecessary burden on the Local Community and did not feel it fair to us as the area and site had been all but "shut down" not pubs, no cafes etc. If only all Holiday Home owners were this sensible. The contact that we had from Michael and Harvey was first class and several options were open to us from them, but unfortunately had to receive a Refund, as were not sure when were able to go down again, but the Refund was issued almost immediately. I just wanted to say a big "Thank You" it must have been a heartbreaking decision for you both to make, but without question the most responsible for your guests and the local community as a whole. We would not hesitate to recommend booking with Harvey Michael Holidays and will be doing so ourselves when we are able.
What a surprise to receive your review, and a huge Thank You from us for taking time to write and post it, as well as the most kind words of support you have shown. For us doing the "Right Thing" was important to us, and no not an easy decision, just the one we had to make. A Thank You from us also for the open way you contributed to discussing and agreeing the cancellation, just 30 hours before you were due to check in. We fully respect your decision to take a full refund and it will be a pleasure to receive an enquiry from you in the future, once some form of normality returns to us all - You know how to contact us. Best Wishes, Please Stay Safe. Michael & Harvey
Date of stay - 9 Mar 2020 - 14 Mar 2020
BEAUTIFUL CARAVAN,VERY CLEAN, EVERYTHING YOU NEED FOR YOUR HOLIDAY, LOVELY DECKING AREA ,ROBIN THERE EVERY MORNING SINGING ,MICHEAL &HARVEY PERFECT IN EVERY WAY COULDNT DO ENOUGH KEPT IN TOUCH TO MAKE SURE EVERYTHING OK ,WOULD 100% STAY HERE AGAIN CANT THANK THEM ENOUGH,EVEN THE 2 DOGS ENJOYED STAY THANK YOU LESLEY &CRAIG
Lesley & Craig. Thank you for taking time to post your review. We are so pleased that you and the dogs had such an enjoyable time at "Olive Tree". We will be delighted to welcome you back in the future, once all our lives return to more normality. You Know how to find us. Please Stay Safe in these challenging times. Michael & Harvey
Date of stay - 11 Oct 2019 - 14 Oct 2019
We had a fantastic weekend break, wish I could score higher. Michael was an absolute pleasure to deal with. The caravan was spotless and very well equipped and I loved the decor, we will be booking again later in the year and then next summer to take advantage of the wonderful decking area. Thanks again Michael and Harvey
What a pleasure to read your review and your comments both on our Holiday Home as well as us as Owners and the Customer Service that we delivered for you. Our Housekeeper will be delighted to learn of your feedback on her element of the cleanliness & presentation - she consistently delivers to high standards. Whenever you are ready to book again we will be delighted to receive your enquiry, and if that is to stay again before the end of 2019, all the better. Thank You Both, Michael & Harvey
Date of stay - 30 Sep 2019 - 4 Oct 2019
We decided last Monday to get away for a while in lovely Devon. We booked at last minute and Michael was just so great to deal with. He was wonderful and helpful. While down there we had calls to see if all was ok. I had an accident while down there and he kept in touch with me to see if I was good. Such a wonderful person, fantastic large caravan with king size bed. Clean and tidy and I got my bond back the same day with extra as I had to come early due to health problem. We will come back and hopefully many more will go down there as you won’t find anything better. Thanks Michael
Thank you so much for taking time to write & post your review, particularly after your unfortunate accident at Paignton beach and needing to cut your stay short by one day. I am pleased that you found us great to deal with, that is important for us, regardless of it being a short or long stay, long lead time or last minute enquiry. I was so pleased we were able to go from your last minute enquiry to your "arrival & check in" in under 4 hours - I think that's a first for us and without compromising on service. The return of the Security Deposit the day of departure is what we aim for in every case. And after you needed to cut short your stay, through no fault of your own, then providing you a refund against the last night was the least we could do. We very much look forward to you having a speedy & full recovery. Whenever you want to return, we will be delighted to explore how we can make that happen for you, your wife & labrador. Very Best Wishes, Michael & Harvey
Date of stay - 7 Sep 2019 - 14 Sep 2019
The olive tree is a beautifully clean and cosy home from home. From the moment we enquired about booking, Michael and Harvey were very attentive and communicating was easy, they kept us fully informed and the courtesy calls shows that they really do care about their guests experience. The facilities in the caravan were brilliant and the seating on the veranda is a lovely place to relax on a sunny day. We regularly visit Torbay and will definitely be returning soon.
Thank You for taking time to leave your review and what a pleasure to read. Consistnetly delivering that overall "Guest Experience" and customer service for all our guests, is so important to us. We look forward to welcoming you back when you are able to return. Michael & Harvey
Date of stay - 4 Sep 2019 - 7 Sep 2019
Olive Tree is an absolute gem of a home from home, immaculately presented, squeaky clean and cosy with super comfy king size bed and spacious decked and gated verandah where we enjoyed our morning coffee and our evening glass of wine whilst our little dog sat glued to the gate waiting for the sound of the steam train as it chugged past and watching the world go by. The caravan was perfect with tasteful furnishings and appliances throughout, even the broom and dustpan/brush were colour co-ordinated to match! Michael and Harvey were the perfect hosts from the initial booking process to the thoughtful little message for our journey back home, great communication and attention to detail, they really do everything possible to make your stay most enjoyable. We would highly recommend staying at Olive Tree, its by far the nicest caravan we have stayed in and look forward to a return visit.
It is such a pleasure to read how very much you enjoyed your time at Olive Tree, which is always our aim and for all of our guests on every stay. The fact that you describe it as a "home from Home" is such a delight to hear. Thank You for Highly Recommedning us. You are most welcome to return and we look forward to hearing from you as the time is right for that. Michael & Harvey.
Group Of Friends
Date of stay - 24 Aug 2019 - 31 Aug 2019
The caravan was very well presented, spotlessly clean and there was everything included that you could possibly want. My niece and I spent a weeks holiday there and can highly recommend it.
Thank You for taking time to submit your review and for your "high recommendation". Michael & Harvey
Family With Older Children
Date of stay - 17 Aug 2019 - 24 Aug 2019
Really lovely caravan, spotless & interior decoration very tasteful. A lovely little home from home, being able to sit outside with a lovely glass of wine was a bonus, as well as the good weather we had that week. Michael was a pleasure to talk to from start to finish, nothing was too much trouble, even a thoughtful courtesy call to ask if we`d settled in okay. Hopefully we`ll be able to return at some point in the future.
A pleasure to read your review and kind words. We believe it is importnat to include a "Courtesy Call" so its great to hear how much you appreciated it. We hope you will be able to return in the future and look forward to receiveing an enquiry whenever your ready. Michael & Harvey
Family With Older Children
Date of stay - 12 Aug 2019 - 17 Aug 2019
Fantastic caravan on a great site. The caravan was cleaned to such a high standard that you would've never of known that another dog had Stayed. The decking was a real plus for our pup to sit and watch the world go by whilst we enjoyed a drink in the sun. Michael and Harvey made the booking process very easy and gave great information about the surrounding area for us to explore. I would recommend this caravan to my friends and hope to visit again.
Thank You for taking time to write and post your review. We will be sure to pass on your feedback to our professional cleaner, who does a great job, time after time. Thanks also for highlighting the advantages & multi uses of the decking area. We will be pleased to welcome you back again - you know how to find us when the time is right. Michael & Harvey
Family With Young Children
Date of stay - 3 Aug 2019 - 10 Aug 2019
From the moment of confirming our booking with Michael and Harvey the 'customer service' we received and continued to receive throughout our wonderful holiday was outstanding. Michael and Harvey provided us with fantastic local recommendations of places that have given my Husband and I and our two children (under 5) with unforgettable memories. My husband and I are well travelled people, we have stayed in lots of lovely hotels and private villas all around the world. We can both confidently say that this beautiful Caravan in Paignton has been our most stress free holiday and was cleaner and more welcoming than anywhere we have been. From the folder in the living area packed with places to go places to eat and restaurants that deliver take out to the park, to the full sized (not a rubbish travel thing) iron in the bedroom, the attention to detail and personal touches in the caravan are fantastic and surpassed any expectations. Upon arriving at the caravan the first thing we noticed was the huge decked area. We were absolutely delighted that it was securely gated which meant our children could safely play, this was such a help as they very much enjoyed waiting outside for the next steam train to pass! (It was also a great place to lounge in the evening with a G&T!) The inside of the caravan is beautiful, immaculately clean and when we arrived smelt devine. The decor is very modern and flows throughout the whole place beautifully. We immediately felt so welcome and at home and our children were very happy with their bedroom. The Caravan is very well equipped with everything you could possibly need and we were perticulary impressed with the level of thought that has gone in providing guests with a home from home experience with extensive kitchen utensils etc. We also really appreciated the children's plates and bowls, it is the little things like this that just give us one less thing to worry about! We both would like to thank Michael and Harvey for making our time together as a family in Paignton as magical as it was. Without you guys we wouldn't have been to half of the amazing places we did. We can't thank you enough!! There are no ' ifs and maybes' we WILL be back!!
We are both so pleased if we have been able to contribute in some small way to the the enjoyment, happiness and unforgettable memories, of your time together as a family on holiday at "Olive Tree" and the Torbay area. We very much believe that it is the "Customer Service" that brings all the other parts of an "Olive Tree" experience together and for us is so important. Thank you so much for posting your review. We will be delighted to welcome you back with open arms. Michael & Harvey
Date of stay - 8 Jul 2019 - 12 Jul 2019
This is the 2nd time this year we have stayed in this holiday home (previously stayed in May) and it is still as spotlessly clean. We also had the pleasure of meeting Michael and Harvey who happened to be there, which was really nice. Will definitely return again. Dorothy and John.
What a pleasure to welcome you back for a 2nd stay, and so soon after your first time. It was a true delight to meet you both on Monday morning as we prepared to depart and our cleaner was working her magic for your arrival. We very much look forward to your next booking. Michael & Harvey
Date of stay - 15 Jun 2019 - 22 Jun 2019
This is a perfect, clean caravan, on a lovely site .The only down side was we found the shower room on the small side,but did'nt takeaway from the lovely time we had for my 60th birthday.
It was a pleasure to be able to accommodate you and over the period of a 60th Birthday too. Many Congratulations and so pleased to hear you had a lovely time. Thank you for taking time to leave your review and our 10 out of 10 ratings across all the categories. Michael
Date of stay - 8 Jun 2019 - 15 Jun 2019
Having read all the previous reviews I can only say I agree with everything they have written. The caravan was spotlessly clean ,and Michael done everything he could to make my stay a pleasure. By the time my holiday ended he seemed more like a friend than just the caravan owner. So thank you Michael and wish you all the best in the future.
Thank you for making the time to post your review. It is great to hear that you had such a pleasureable stay. Thank you also for your kind words on our "Customer Service", which we believe is a very important part of our offering to our Holiday Home guests. Michael
Family With Older Children
Date of stay - 27 May 2019 - 31 May 2019
Fabulous! The caravan is home from home from the matching decor to all the amenities with in the caravan.It was cleaned to a very high standard. Thank you to Michael for keeping me fully informed by email and text and it was a little bonus to receive a text on arrival to say the caravan was ready earlier than expected and then a phone call the following day to make sure we were settled in. I visit Torbay regularly so will definitely book this caravan again.
Its a great pleasure to know you felt "Home from Home" during your stay. When availability & turnaround routine allow us to offer an earlier check in, we will always try to let arriving guests know, so they can take advantage. For us as owners, that first day "Courtesy Call" is an important part of our customer service. It will be a delight to have your return next time you visit Torbay. Michael
Date of stay - 18 May 2019 - 27 May 2019
We have just returned from a wonderful 9 night stay. Michael and Harvey are exceptional owners who are attentive to ensuring that their guests are well looked after and happy - from the booking process through to the standard of the accommodation and final departure. The accommodation is clean and well equipped meaning that you feel comfortable from the outset - and finally somewhere that has gin glasses supplied! Highly recommended and great location to see the steam trains - a one min walk and you also have spectacular coastal views.
It is a pleasure to hear that the importance we place on "High Customer Service Standards" were so well achieved throughout all aspects of your stay - including those Gin Glasses !! A Big Thank You for taking time to submit your review, as well as Highly Recommending us. Michael & Harvey
Date of stay - 10 May 2019 - 18 May 2019
What a beautiful spotlessly clean caravan this is, would 100% recommend anybody to stay here. Decking sets caravan off and great if you have a dog so they are safe. Will definitely stay here again. Michael is very helpful and nothing was too much trouble, keeps you well informed. Dorothy and John.
Dorothy & John, Thank you so much for taking the time to leave your review, and so soon after your departure too. Your 100% recommendation is very much appreciated. Looking forward to welcoming you back when you have the opportunity. Michael
Date of stay - 3 May 2019 - 5 May 2019
We have just returned from taking our 7 year old granddaughter away for a couple of nights to this wonderful caravan. It was her first stay away in a caravan and she adored every moment of it. If you are looking for a spotlessly clean with no faults this is the booking you must make - do not hesitate! Michael was amazingly accommodating from start to finish and made the whole process very easy. We will return again in the future I am sure.
It is such a pleasure to read your comments. We aim to be as flexible and accommodating as possible for the individual needs & requirements of our guests, so its great to hear we achieved this for you. I will make sure we feedback to our cleaner on her specific area - I am sure she will be pleased. On a personal note, its great to know how easy you found the the process, through every stage. We really hope that we can get to welcome you back again in the future - You know how to find us. Thank You for taking the time to write & post your review, Michael
Family With Older Children
Date of stay - 22 Apr 2019 - 26 Apr 2019
WOW... fantastic holiday home. We have never stayed anywhere so immaculately cleaned even the coat hangers in the wardrobes are colour coordinated with the impeccable decor throughout and Michael was amazing very informative even texting to let me know when the cleaners had finished earlier than planned. We can 100% recommend this one, totally faultless thank you.
Thank You so much for taking time to leave your review. it seems we have well met your expectations in all areas - my other half takes credit for the coathangers though !! We always share the feedback with our cleaner, who I know will be delighted her dedication is so appreciated. I am sure your 100% recommendation will go a long way to encourage others to book, and hopefully we will even see you return too?
Family With Young Children
Date of stay - 12 Apr 2019 - 22 Apr 2019
Me and my family stayed here for just over a week, this caravan is truely a home from home with everything you need, even loo roll! The caravan is clean to a very high standard, perfectly located for whatever your holiday holds, be it busy or relaxing out in the sun. Harvey and Michael are amazing and nothing is too much. I cant wait to go again and would highly recomend to everyone.
Thank you so much for taking time to leave your review. We are so pleased that our Holiday Home met your needs so well - even the provision of that 1st "Loo Roll". Your comment on cleaning is much appreciated and I will make sure we pass on to our cleaner. Very much look forward to being able to welcome you back. You know how to find us to check availability. Michael & Harvey
Date of stay - 29 Mar 2019 - 1 Apr 2019
Our holiday was perfect from start to finish. Micheal and Harvey are fantastic hosts the caravan has an excellent location, was spotlessly clean,everything you need was in the caravan. I would highly recommend this caravan as you definantly will not be disappointed.
We are so pleased to receive your feedback and discover how perfect our Holiday Home was for you. Thank you for the recommendation as well as comments on our hosting. I hope we get opportunity to welcome you back at some point soon. Michael & Harvey