If you wish to go ahead with booking then we will send you a booking form & Terms and Conditions which we require to be signed and sent back along with a £50 holding deposit, this will be taken off the total price of your holiday, ... Show more
If you wish to go ahead with booking then we will send you a booking form & Terms and Conditions which we require to be signed and sent back along with a £50 holding deposit, this will be taken off the total price of your holiday, the Balance and Security deposit is the due no later than 4 weeks prior to your arrival. If you book within 4 weeks of your stay commencing full payment and security deposit is due at time of booking.
Security deposit is returnable to the lead Booker within 72 hours of departure providing that the Holiday Home is left clean, tidy, damage free and that none of the terms and conditions have been broken.
The activities and Facilities on site are provided by Park dean resorts, therefore we are not responsible for what facilities and activities are open or available during your stay. Due to COVID-19 guidance at present the indoor facilities will not be open until the 17th May at the earliest (subject to government guidance)
COVID - 19 Booking Guidance
In line with the current guidance we have to follow certain guidelines with regards to bookings therefore at we can only accept the following
- Bookings commencing from 12th April 2021 to 17th May 2021 - are permitted in self contained accommodation providing the accommodation is only being occupied by one household (subject to change inline with government guidelines)
- Bookings commencing from 17th May 2021 - are allowed with a maximum of 2 households or a maximum of 6 people.
COVID-19 Cancellation Policy
Should we need to cancel you booking to full closure of the site, we will offer either a full refund of any monies already paid for you holiday or you can transfer them to alternative dates of the same value
All cancellations will be treated on a case by case basis. If you should need to cancel due to COVID Symptoms or due to having to Self-Isolate we will request proof.
Check in from 4pm on day of arrival, and out by 10 am on departure. On day of check in you will receive a text message with the access code for the key box to get the keys for the Van
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Our prices include, beds made up on arrival, standard check of 4pm on day of arrival and check out of 10am on day of departure. Early Check In/ Late check Out subject to availability on request
We do not include Park Passes which are ... Show more
Our prices include, beds made up on arrival, standard check of 4pm on day of arrival and check out of 10am on day of departure. Early Check In/ Late check Out subject to availability on request
We do not include Park Passes which are required for use of entertainment facilities and swimming pool, these would need to be purchased from reception on arrival, prices start from £36 for a short break off peak.
We do not accept bookings of more than 6 people, or bookings of same sex groups, Stag or Hen Parties.
The holiday Home is Non - Smoking
No bookings are confirmed until we receive a signed Booking & Terms and Conditions form along with £50 deposit
In addition to the price of the Holiday, we require a £75 Security/Damage bond, returned within 72 hours of departure providing the Holiday home is left clean Tidy and Damage Free.
I think we have covered the basics above, however we like to get to know our guests before they book or stay, so if you have any questions please get in touch.
Full Terms & Conditions are available on request
Thanks
The Dickinsons
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