A non-refundable deposit of £50 is required at time of bookings with the balance due six weeks prior to commencement of the holiday. A £75 security bond will also be charged in addition to the rental charge. This bond is fully ... Show more
A non-refundable deposit of £50 is required at time of bookings with the balance due six weeks prior to commencement of the holiday. A £75 security bond will also be charged in addition to the rental charge. This bond is fully refundable at the end of the hire period and returned within seven days of departure date only if the caravan is left as found at the start of the holiday and keys are returned into the key safe.
We reserve the right to withhold some or the entire bond and / or bill the hirer for the additional cost of a) replacing and/or repairing all damage b) all breakages c) charge for cleaning the caravan, veranda and veranda furniture, general and baby equipment or removing stains or replacing as new. ALL BREAKAGES, DAMAGE AND STAINS WITHIN THE CARAVAN, VERANDA AND VERANDA FURNITURE MUST BE PAID FOR. The caravan and any equipment used is to be left in a clean and tidy condition ready for the next tenants, due to inspection by staff.
Lead Person must be over 21. Names and ages of people staying at the caravan is required upon booking. E-cigarettes and smoking is NOT permitted in the caravan.
All breaks must commence and finish on a Monday or Friday, however if you have a query for other dates please contact us for nightly rates. Bed linen is provided provided with beds made ready upon arrival. Optional pool/entertainment passes can be purchased direct from Haven.
Maximium two small dogs permitted. Other requests are reviewed on a case by case basis. Please note that the following dogs are not permitted on park: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro and Japanese Tosa. No dogs allowed on furniture or bedrooms.
For those who wish to travel down after work in the evenings but worry that they cannot access the keys to the caravan; not a problem as we operate a key safe so you can turn up anytime from 3pm onwards.
Check-in is from 3pm onwards with a check-out time of 10am on your departure day. Key safe code will be provided on the evening before check-in day.
Any equipment used within the caravan ie iron, travel cot are to be checked prior to usage and are to be used at your own risk as we will not hold responsibility for any damage or injury. Please follow manufacturers instructions at all times. All equipment used must be looked after and returned in its rightful place after use - this is also linked to the security bond.
Please note, the travel cot must only be used in the main living area and not in any bedrooms as the size of the cot may incur damage to bedrooms and could also prevent an emergency evacuation of the caravan. Please bring your own cot linen. ...Show less