“My family and I (including an older child, toddler and grandparent) have just returned from a fantastic stay at Debbie and Matt’s caravan.”
On arrival the caravan was spotless, which we were relieved about due to previous cleanliness issues in haven caravans. A bottle of wine and sweets were left in the caravan for arrival, a much appreciated personal touch ????
The caravan itself is spacious and a perfect base for our family holiday. Towels, washing up liquid, hand wash etc were already in the caravan for use and the table and chairs on the decking were great for lunch in the sun.
Location was at the top of the hill, not too far away from the beach or entertainment. We did use our car on site but this was mainly due to the walk back with grandparent rather than distance.
Prior to arrival, we had issues with our entertainment passes (100% a haven problem and not with the caravan). Debbie and Matt were very helpful and responded to emails quickly to try to help us sort out the problem with haven. After departure, before we had even arrived home, I received an email thanking us for staying and requesting bank details for the deposit.
Overall a homely caravan with helpful owners.
Once again, thank you for an amazing holiday ????