“The caravan was dirty when we arrived which I needed to clean before I settled the fridge needed de-Icing and cleaning the seat had a rip in the corner tops all bubbled, the toilet leaked and someone had put a dish cloth at the back of the toilet.”
The hot tub jet were not working correctly and the outdoor furniture was worn and some of them were so bad that we couldn’t sit on them. Now the site park itself is tidy and staff nice, passes that were sold to me at a cost of £240 were a waste of money as all the activities were booked up we tried to book on line but could only do this when purchased them which I found was all booked up, so with my passes we had 2hr swim in the outdoor pool admission to the arcade and park (only big enough ...
The hot tub jet were not working correctly and the outdoor furniture was worn and some of them were so bad that we couldn’t sit on them. Now the site park itself is tidy and staff nice, passes that were sold to me at a cost of £240 were a waste of money as all the activities were booked up we tried to book on line but could only do this when purchased them which I found was all booked up, so with my passes we had 2hr swim in the outdoor pool admission to the arcade and park (only big enough for probably 10 children) I feel ripped off as the passes are over sold knowing that there is no availability to do any activities ( also every activity comes with an extra charge) When I went to complain was told to contact the owner the girl at the desk was rude and not helpful. The passes are a rip off BE CAREFUL before you book
- Kataryna Brighty, Sep 2024
