“This caravan is not any reflection to the one we booked other than the location.”
On first impression it looked ok until we opened the door, it was musty a massive dip in the floor on entrance, the beds were not made which wouldn’t have been a problem other than the fact there was a big stain on the duvet and on the fitted sheet, the mattress was torn and the bed was old, with slats broken and personal items stuffed under the mattress including a tv.
I went into the main shower room it was dated but surface clean but not deep cleaned I went to close the slide door and it ...
On first impression it looked ok until we opened the door, it was musty a massive dip in the floor on entrance, the beds were not made which wouldn’t have been a problem other than the fact there was a big stain on the duvet and on the fitted sheet, the mattress was torn and the bed was old, with slats broken and personal items stuffed under the mattress including a tv.
I went into the main shower room it was dated but surface clean but not deep cleaned I went to close the slide door and it pulled off in my hand! The carpet was filthy and the floor also in the kitchen area, there were used wet cleaning clothes under the sink and three empty bottles of spray. The kitchen cupboard door handles were sticky so I cleaned everything before use. Outside was overgrown dirty the outside furniture was unusable, dirty torn not been refreshed for gods knows how long. There was a bit of rubbish on the grass and personal items stashed in a broken shed or under the deck also not completely enclosed with a high gap for the dog to escape through. We did let the owners know they replaced the duvet and repaired the shower and also a light in the bathroom. Unfortunately the damage had already been done for us with the visit from the local rat! ( that’s nature) but really just ruined an already awful experience.