“We were very disappointed with our stay.”
On arrival, the exterior of the caravan was not well presented, with bird droppings, cobwebs around the entrance, and damaged outdoor seating that could not be used.
Inside, the property was not clean. There were cobwebs and spiders visible throughout, including around the ceilings, beds and seating areas. The toilet and kitchen areas also required cleaning, with visible residue on surfaces, appliances, and utensils. The fridge contained out-of-date food and mould.
There was also no electricity ...
On arrival, the exterior of the caravan was not well presented, with bird droppings, cobwebs around the entrance, and damaged outdoor seating that could not be used.
Inside, the property was not clean. There were cobwebs and spiders visible throughout, including around the ceilings, beds and seating areas. The toilet and kitchen areas also required cleaning, with visible residue on surfaces, appliances, and utensils. The fridge contained out-of-date food and mould.
There was also no electricity or water initially, which we had to resolve ourselves.
Due to the condition of the property, we spent several hours cleaning on arrival. Despite this, the property remained in a poor condition and did not meet expectations.
This impacted our stay, and overall the experience was not as we had hoped, particularly as it was a family occasion.