“Tried booking via the website and a message advised that booking request had been issued to caravan owner , did not ever get a response.”
There should be some kind of turnaround for owners to respond , sat waiting for a reply not knowing if the caravan was available. Sent numerous messages.
After no response (never did get anything back )
Tried booking another caravan through a different owner , dates showed availability for Easter weekend Birch 47 , allowed me to pay and all was confirmed.. to then get a message from caravan owner to say this was not available offering an alternative caravan.
Dates should not show as available and payment taken if the chosen accommodation is booked !!
Once booked caravan owner sent what’s app saying booked. No info given on site, such as directions , close amenities , postcode to park etc . Chased and was told key safe code is given on the day once cleaner has been . Travelling down on the day with no info at all to only be able to check in from 4pm without any directions or postcode was poor considering the cost of the accommodation over £700 for 3 nights.
A welcome pack with useful info should be provided .
We were provided with a site map via what’s app on the day which did not give clear instruction where the key safe was. We ended up going to check in queue and queuing for half an hour to be told check in was for park Dean resort guests only , caravan owner should advise where key is . We guess then it must be on the caravan . No communication with directions to park or key., just a map on the day with where caravan was situated . Defo more info should have been provided for the cost. No instructions on how to use boiler , no map of park , no what’s on entertainment info ,
- Lindsay Hardy, Apr 2024
Summary
- 2 bedrooms: 2 x Single Bed, 1 x Double Bed,
- 1 x Bathroom with: Shower, Bath.
- 1 x Kitchen
- Microwave
- Fridge Freezer
- Toaster
- TV
- Wi-Fi included
- Fuel and power inc. in rent
- Bed linen and towels inc. in rent
- Parking
- 1 x Garden
- Pets allowed
- Sorry, no smoking
- Pub within 0.01 miles
- Shop within 0.32 miles
The property
A modern 2 bedroom caravan with decking situated close to the amenities of the park and a short walk to the beach and town area.
FREE BEDDING INCLUDED.
Situated on Trecco Bay Holiday Park, Porthcawl
- 2 bedrooms, sleeps 6
- Free 5G WiFi
- TV in living area and bedrooms
- Bathroom with bath and shower
- En-suite from Master Bedroom
- Decking area
- Central heating
- Double glazing
- Off road parking
- Tea, Coffee, Sugar available for your arrival
- Bedding included
PLEASE NOTE:
Entertainment passes are NOT included, but can be purchased directly on site on arrival.
Check in is from 4pm (sometimes can be earlier depending on the cleaning)
Check out is strictly 10am
Key collection will be at the accommodation via a lock box
Full Terms and Conditions available at https://treccobaycaravans.co.uk/terms-and-conditions
Note: This property has a Good Housekeeping bond of £50.
View on map
About the location
PORTHCAWL
Bridgend 7 miles; Port Talbot 11 miles.
Porthcawl, halfway between Swansea and Cardiff, is perfectly located for your South Wales coastal holiday. Enjoy the thrills of the funfair, a quiet walk along the promenade or a lazy day sunning yourself on one of the fine beaches. Sample good food at the many inns and restaurants in the town centre or just soak up the atmosphere of a traditional seaside resort all year round. With wonderful walks, cycling, surfing, golf courses and much more close at hand you can enjoy the great outdoors in picturesque scenery. Nearby, the attractions of Margam Park and the National Museum of Wales are great days out, or enjoy the impressive shopping facilities in nearby Cardiff followed by an evening at the theatre or maybe enjoy one of the many sporting events or concerts held at the Millennium Stadium. Whatever you wish for in your holiday you will be sure to find it in this beautiful part of Wales.
This property offers the following short breaks:
- Winter
- Off-season
- Last minute
- Christmas
