“The lodge was spacious and clean apart from a few cobwebs/dust webs around the ceiling.”
Plentiful supply of towels and the bedding was lovely and fresh. The pillows were cheap without much body to them and I would say the same for the cushions, it’s things such as these that can make a huge difference. The sofa had definitely seen better days and I would say it needs replacing, spending £110/night I would expect a certain level of comfort. I was also surprised that for a 4 person place there were not a few more mugs and teaspoons, basics really, as well as another coffee table ...
Plentiful supply of towels and the bedding was lovely and fresh. The pillows were cheap without much body to them and I would say the same for the cushions, it’s things such as these that can make a huge difference. The sofa had definitely seen better days and I would say it needs replacing, spending £110/night I would expect a certain level of comfort. I was also surprised that for a 4 person place there were not a few more mugs and teaspoons, basics really, as well as another coffee table as it was hard to know where to put your tea/wine. What happened to the chopping board? Having to slice a loaf and chop on the work surface is of no issue to the visitors but scratches the work surfaces. We were lucky with the weather and the lodge is warm however there were some very effective fans.
Thank you for taking the time to share your feedback, we’re really pleased to hear you found the lodge spacious and clean overall, and that you were comfortable with the bedding, towels and the warmth of the property.
We’re sorry to hear that some of the finer details didn’t quite meet expectations. Your comments on the cobwebs and general presentation have been shared with the housekeeping team so this can be addressed.
We’ve also taken on board your feedback regarding the pillows and kitchen items, the owners have since purchased new pillows a new chopping board and additional cutlery to improve comfort and ensure there are sufficient basics in place for future stays.
We’re glad you were able to enjoy the good weather during your stay, and we really appreciate you providing such balanced and constructive feedback.
We do hope to have the opportunity to welcome you back again in the future.
Best wishes
Manor Cottages
Property Owner