“On arrival, we were given a key code for Devon Cliffs, which was not our location.”
There was also no linen and towels, which were included when we booked, and the grill pan was full of fat and had not been cleaned.
There was also no linen and towels, which were included when we booked, and the grill pan was full of fat and had not been cleaned.
Hi thank you for your feedback. The keycode you were given was for this caravan and you had no problem accessing unfortunately the wrong email was sent just having a different park which I explained on the phone. The caravan doesnt come with bedding this is clearly stated in the caravan description in the advert under the property information section. The grill pan certainly had been cleaned and our cleaners take pictures after every clean which I have seen to clarify today. Thank you for booking with us and sorry you were unhappy
Property Owner