“Lovely lodge situated on the large lake with a 10-15 minute walk to the main complex - the lodge had everything required to make it a perfect stay.”
Only negative was the hot tub - not cleaned and dirty for the time we was there, and having to chase the owner to get someone to attend - we did get the hot tub man out which lasted for a 2 min visit at 5pm on our second day, this being the only visit over the 5 days that we were there, the only action taken on the visit was some tablets dropped in the tub and off he went, the water not changed and the hot tub not washed down.
The hot tub had definitely not been cleaned and ready for use on arrival either and wasn’t satisfactory and not fit for use,
This took a lot of the shine off the lodge as this was one amenity we was looking to relax and use and couldn’t - apart from this I couldn’t fault the lodge at all.
Hi Stuart
Thanks for feedback,
I contacted the hot tub team and he said he treated the hot tub daily.
The water would have been definitely changed and cleaned out before you checked in from the last guests.
I am sorry you wasn’t satisfied with the hot tub and have made the hot tub company aware.
Many thanks
Michelle
Property Owner
